Bilingual Project Manager

Summary

Join Procore as a Bilingual Project Manager (Spanish) and ensure successful delivery of professional service engagements for General Contractor customers. Oversee projects maximizing the impact of Procore’s technology, ensuring compliance with government standards. Manage internal and external resources for timely and budget-conscious project delivery. This role involves independent work on multiple accounts and collaboration with various teams. Apply best practices and solutions based on client needs, delivering thought leadership in industry, technology, and change management. This remote position reports to the Manager, Project Management, Professional Services, General Contractors.

Requirements

• Bilingual in English and Spanish (Verbal and Written)
• 2+ years experience managing projects, developing custom project plans, forecasting resources, tracking and managing risk, building change management strategies
• 2+ years of experience working in the construction operations or technical support of operations
• A history of servicing large, complex organizations with complex web and mobile applications utilized for documentation management, project management, or similar use cases
• Successful management of projects and professional services within a defined limited scope
• Demonstrated successful software client services with proven experience onboarding and training mid to large-scale clients
• Strong empathy for customers AND passion for project management and organization
• Up to 25% travel

Responsibilities

• Work with clients to create a project strategy that focuses on business-based outcome delivery. This consists of leading discovery and design workshops, developing Gantt project plans, managing and forecasting resources, tracking and managing risk, building change management strategies, and fostering relationships with global clients
• Collaborate with key contacts, technical leadership, and our Customer Success department to execute custom statements of work and onboarding strategies for our clients
• Help create efficiencies by developing and implementing repeatable processes and templates to ensure standardization where possible
• Create and manage custom project timelines/project plans to ensure on-time delivery of services and deliverables
• Remain current on customer needs, industry trends, market activities, and competitors to build trust and create meaningful relationships among Champions and key points of contact within each account
• Provide the highest level of service and support to Procore’s clients through diligent and proactive communication
• Communicate with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face-to-face meetings to enhance personal and team best practices and skills
• Collaborate with all levels of the Procore organization to connect clients with Product Managers and Customer Success Managers to further client success and Procore’s evolution as a market leader
• Working knowledge of Procore’s product offerings, and a deep understanding of Procore’s business model, services, emerging technologies, and Implementation best practices

Benefits

• Base Pay Range $61,200 - $84,150. Plus commission plan for an estimated on-target earnings of $72,000 - $99,000. Eligible for Equity Compensation
• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs