Bilingual Scheduling Coordinator

Summary

The job description is for an entry-level Bilingual Scheduling Coordinator position in the healthcare field. The role involves providing professional customer service, coordinating appointments, managing logistical details, maintaining records, and checking charges. The ideal candidate should have a Bachelor's degree, Spanish-English fluency, discretion, customer service orientation, self-control, and critical thinking skills.

Requirements

• Bachelor's degree
• Spanish-English fluency

Responsibilities

• Provide professional, friendly customer service at all times
• Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
• Communicate appointment details with clients and answer questions as needed
• Coordinate the scheduling of appointments and consultations
• Manage logistical details for services and paperwork
• Maintain records and client contact database
• Check to ensure that appropriate changes were made to resolve customers' problems
• Determine charges for services requested, collect deposits or payments, or arrange for billing

Benefits

$38,000-$42,000/year + benefits