Bilingual Senior Strategic Product Consultant

Summary

Join Procore Technologies as a Bilingual Senior Strategic Product Consultant to specialize in Financial Management and Preconstruction product lines for General Contractors. You will leverage your construction industry knowledge and Procore's software to advise clients and drive value. Partnering with Project Managers and Customer Success Engineers, you will assess business processes and strategic goals to maximize client use of Procore. This remote position, based in Ontario, Canada, requires fluency in French and 5+ years of construction industry experience. Immediate start is preferred. The role involves up to 50% travel.

Requirements

• Ability to communicate optimistically, clearly, and successfully with clients and handle customer inquiries with poise and professionalism is required and subject to verification via assessment
• Fluent French speaker required and subject to verification via assessment
• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role
• Previous experience as Controller or Project Manager for General Contractors
• Experience managing all aspects of project financials, including a budget, general conditions, productivity, forecasting and profit projections
• Knowledge regarding how to manage contracts, change orders, and invoices both upstream and downstream
• Experience with take-offs, estimates/proposals, bid management and bid leveling, and buyout and contract negotiations

Responsibilities

• Work with Project Managers to deliver services designed to assess strategic goals and business processes in order to create solutions to support the client use case
• Collaborate with Customer Success Engineers to deliver ongoing services that support continuous process improvement and long-term value realization of the platform
• Interpret, consult, and enhance client strategic goals, initiatives, and outcomes
• Synthesize client business motivations, business operations, and business analysis
• Partner with other Strategic Product Consultants to advise on client best practices, provide guidance on, review, and/or development of standard operating procedures (SOPs), design rollout and training strategies, and assist in rollout execution
• Leverage knowledge of the construction industry to improve client business processes in Procore and across the client's organization
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore Solutions as a market leader
• Develop a mastery of Procore's product offerings, business model, services, emerging technologies, and Customer Success best practices
• Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

Preferred Qualifications

• Experience establishing SOPs or programs preferred
• Bachelor’s degree preferred

Benefits

• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs