Billing Administrator

Summary

Join Dataprise as a Billing Administrator and support our invoicing team in managing and streamlining billing operations. You will ensure accurate invoice processing, maintain billing records, and collaborate with stakeholders to resolve billing issues. This role requires experience in billing or finance, proficiency in Microsoft Office Suite (especially Excel), and strong communication skills. Dataprise offers a comprehensive benefits package including competitive pay, medical, dental, and vision coverage, 401(k) matching, paid time off, and a hybrid/remote work option. We prioritize employee growth with opportunities for upskilling and career development. The salary range is $50,000-$60,000, adjusted based on location and experience.

Requirements

• Previous experience in billing or finance roles
• Proficiency in Microsoft Office Suite, particularly Excel
• Planning and organization: an ability to plan and manage multiple tasks
• Strong customer communication skills
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Attention to detail
• Microsoft Excel, Outlook, and Word
• Must have knowledge of ConnectWise Manage/ PSA
• Work experience in a similar role or transferable skills

Responsibilities

• Generate and issue accurate and timely invoices to clients based on services rendered or products delivered
• Ensure compliance with company billing policies and procedures
• Review billing data for accuracy and completeness
• Verify that all supporting documentation is in place before invoicing
• Address client concerns and inquiries in a professional and timely manner
• Maintain organized and up-to-date billing records
• Monitor and reconcile accounts to ensure accurate financial transactions
• Collaborate with internal teams, including sales and service departments, to gather necessary information for billing
• Work closely with the finance team to resolve discrepancies and address billing-related issues
• Generate and analyze billing reports to provide insights to the finance team
• Contribute to the development and improvement of billing processes
• Gather and organize necessary information to facilitate accurate and timely invoice processing
• Compare vendor invoices month over month to identify and highlight discrepancies
• Collaborate with Accounts Payable (AP) to dispute vendor invoices when necessary
• Work with internal teams to reduce licensing counts where appropriate
• Maintain and update billing records and related documentation
• Ensure job executions are properly documented and executed in compliance with company policies
• Assist the Accounting department with resolving billing disputes, including credit and rebill processes
• Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries

Benefits

• Hybrid and remote work options
• 10 paid holidays and generous PTO
• Competitive pay and a comprehensive benefits package including top-quality medical, dental, and vision coverage for you and your family
• FREE telemedicine benefits
• Company-paid Employee Assistance Program (EAP)
• 401(k) with company match
• Career growth opportunities through internal movement and through continuous learning, upskilling, job shadow programs, career mentors, annual training allotments, and LinkedIn Learning licenses for all employees
• Comprehensive Wellness Program including gym membership discounts/subsidies, and Wellness Rewards opportunities