CloudLinux is hiring a
Billing Operations Specialist, Remote - Ukraine

Summary

CloudLinux is seeking a Billing Operations Specialist to work remotely, managing customer subscriptions and payment processing for 6 months with potential extension. The role involves daily written communication with clients, answering inquiries, processing invoices, updating accounts receivables, and managing chargeback processing among other responsibilities.

Requirements

• 3 to 5 years of experience within Accounts Receivable
• Fast learning abilities, eagerness to work in an ambitious growth oriented environment, and desire to roll up your sleeves to contribute
• Detail oriented with strong problem solving skills
• Passion for numbers and analytical mindset
• Ability to prioritize tasks; strong time management skills
• Strong customer service experience and philosophy
• Excellent English communication skills; written and verbal (Upper Intermediate level or higher)
• Deep understanding of GSuite products
• Willing to occasionally work non-standard hours

Responsibilities

• Daily written communication with the client
• Answer client inquiries and resolve any issues related to their account
• Process monthly invoices for customers’ orders
• Regularly update accounts the receivable database
• Contact customers with outstanding invoices
• Receive and process incoming payments; post accounts receivables
• Post invoices, receipts and bills
• Manage prepayments, multiple invoicing and updating products/services
• Manage chargeback processing and identify any fraudulent matters
• Document all billing inquiries and payments
• Provide progress reports to supervisor

Preferred Qualifications

Knowledge of ChargeBee or other billing software is ideal

Benefits

• A focus on professional development
• Interesting and challenging projects
• Medical insurance reimbursement
• Co-working and gym/sports reimbursement
• The opportunity to receive a reward for the most innovative idea that the company can patent