Square is hiring a
Legal Operations Specialist

Summary

The job is for an Outside Counsel Management role within Block's Legal team. The position involves managing the AFA program, rate negotiations, billing process, and developing guidelines. The candidate should have at least 3 years of experience in outside counsel management or legal operations, excellent communication skills, attention to detail, and the ability to work independently and as part of a team.

Requirements

• 3+ years experience in the areas of outside counsel management or legal operations in-house or at a law firm
• Demonstrated consultative and customer service skills with the ability to develop relationships with individuals at all levels
• A persistent drive to efficiently solve problems for internal and external clients
• Attention to detail with the ability to plan and handle multiple projects and deadlines
• Proven track record of breaking down processes and identifying key pain points in order to deliver business improvements
• Proven track record of collaborating with cross-functional groups to set objectives and produce results
• Demonstrated experience working independently and as part of a team
• Experience with GSuite, Simple Legal, and Persuit

Responsibilities

• Assist with the management of Block’s Outside Counsel preferred provider panel
• Assist with the development and implementation of our AFA program
• Assist with rate and AFA negotiations
• Monitor firm compliance within Block’s e-biling system, Simple Legal
• Administer Block’s legal billing platform, Simple Legal, and manage the day to day legal billing process
• Prioritize and promptly address day-to-day issues and inquiries as they arise
• Research and act on findings related to the payment processes
• Partner with International AP partners to research and correct errors
• Communicate with outside counsel in a collaborative style to manage non-compliance with Billing Guidelines
• Provide feedback on issues faced throughout the year to support updates of subsequent Billing Guidelines
• Assist with development, implementation, and maintenance of the Legal team’s knowledge management function

Preferred Qualifications

B.A. or B.S. degree preferred

Benefits

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits