Billing Specialist

Summary

Join Carrum Health as a Billing Specialist and play a critical role in transforming healthcare. You will be responsible for managing the billing cycle, maintaining client records, working with third-party vendors, processing invoices and payments, and ensuring accuracy. This hybrid or fully remote position offers a competitive salary, equity, and an annual bonus. You will contribute to process improvements, system implementations, and ad-hoc projects. Carrum Health offers a collaborative environment, flexible working hours, generous time off, paid parental leave, and opportunities for professional growth. The company values diversity and inclusion and provides a supportive and fun work environment.

Requirements

• Proven work experience as a Billing Specialist or similar role
• 5 years of work experience; Healthcare experience a plus
• Understanding of accounts receivable work
• A good command of Google Suite, Microsoft Excel and Netsuite
• Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously
• High degree of accuracy and attention to detail
• Technical skills are at a high level
• Superior written and verbal communication skills as well as interpersonal skills
• Highly motivated and able to thrive under pressure
• Team player, with a positive attitude, who is pro-active and owns accountability
• Shares company values and vision and is excited by the challenge of working in a dynamic start-up environment
• Ability to maintain confidentiality with all aspects of employee and company information
• Able to excel in a fast-paced environment and be adaptable to changing responsibilities
• An entrepreneurial spirit, creative problem solving, and innovative thinking
• You’re a natural self-starter who is comfortable working independently

Responsibilities

• Be responsible for Accounts Receivable including managing the billing cycle (from charge entry to recording collection and collections follow-up), maintaining accurate and up-to-date customer contact and pricing information, triage and respond to customer inquiries and/or disputes, review and reconcile invoice discrepancies and for collections efforts
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment
• Work with and review work of 3rd party billing vendor to ensure accuracy, resolving inconsistencies as needed
• Process invoices and payments for partnerships and other charges
• Ensuring the accuracy of invoicing for the company and its customers
• Contribute ideas for, and implement, process improvements and increases in efficiency
• Assist in system implementations and new policy rollouts
• Perform other related accounting duties as assigned
• Assist in various ad-hoc projects as needed

Benefits

• Flexible schedules and remote work
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan
• Stock option plan