Billing Specialist

Summary

Join Certn, a fast-growing global technology company revolutionizing background screening, as a Billing Specialist. This 12-month contract position involves accurate and timely execution of billing processes, ensuring sales invoicing aligns with customer agreements and internal standards. You will prepare and issue invoices, manage the billing inbox, process credit notes and refunds, and assist with bank reconciliations. Collaboration with Sales, Customer Success, and Finance teams is crucial. The role contributes to the company's financial health and operational effectiveness. This position offers work-from-home allowance, full IT equipment, 4 weeks vacation, 12 wellness days, a professional development fund, comprehensive benefits, and a $500 one-time work-from-home setup.

Requirements

• Knowledge of billing processes, accounting principles, and financial systems
• Proficiency in accounting software and Microsoft Office, particularly Excel
• Excellent attention to detail and accuracy
• Exceptional organizational and time management skills
• Ability to work in a team environment and with cross-functional teams
• Strong customer-oriented mindset and desire to deliver a first-class billing experience
• Strong analytical and problem-solving skills
• Previous experience in dealing with tasks associated with accounts receivable and billing

Responsibilities

• Prepare and issue accurate, timely sales invoices per customer agreements and billing schedules
• Ensure correct invoice posting in systems (e.g., NetSuite) with proper tax codes, currencies, and terms
• Review billing data and support the month-end close through accurate reporting and reconciliation
• Manage the billing inbox and resolve client inquiries to avoid delays in revenue collection
• Process credit notes, adjustments, and refunds, ensuring compliance with internal and tax requirements
• Apply payments, credit memos, and refunds accurately to maintain current account balances
• Assist with bank reconciliations and ensure alignment between sales and general ledgers
• Collaborate across Sales, Customer Success, and Finance teams to validate billing and support accounting activities
• Support collections by tracking failed payments, investigating issues, and partnering with the Global Credit Controller
• Maintain billing records, respond to internal requests, generate reports, and support process improvements

Benefits

• Work from home allowance
• Full IT equipment will be provided
• 4 weeks vacation
• 12 wellness days
• Professional Development Fund
• Comprehensive Benefits & HCSA
• $500 one-time work from home set up