Billing Specialist

Summary

Join Certn, a fast-growing global technology company revolutionizing background screening, as a Billing Specialist. You will be responsible for the accurate and timely execution of the company’s billing processes, ensuring sales invoicing aligns with customer agreements and internal standards. This role contributes to the company's financial health by ensuring efficient revenue recognition, collection, and reporting. The position requires knowledge of billing processes, accounting principles, and financial systems, along with proficiency in accounting software and Microsoft Office. Excellent attention to detail, organizational skills, and teamwork are essential. The company offers various benefits, including vacation entitlement, work-from-home allowance, full IT equipment, health and dental benefits, a professional development fund, and a flex allowance benefit.

Requirements

• Knowledge of billing processes, accounting principles, and financial systems
• Proficiency in accounting software and Microsoft Office, particularly Excel
• Excellent attention to detail and accuracy
• Exceptional organizational and time management skills
• Ability to work in a team environment and with cross-functional teams
• Strong customer-oriented mindset and desire to deliver a first-class billing experience
• Strong analytical and problem-solving skills
• Previous experience in dealing with tasks associated with accounts receivable and billing

Responsibilities

• Prepare and issue accurate, timely sales invoices per customer agreements and billing schedules
• Ensure correct invoice posting in systems (e.g., NetSuite) with proper tax codes, currencies, and terms
• Review billing data and support the month-end close through accurate reporting and reconciliation
• Manage the billing inbox and resolve client inquiries to avoid delays in revenue collection
• Process credit notes, adjustments, and refunds, ensuring compliance with internal and tax requirements
• Apply payments, credit memos, and refunds accurately to maintain current account balances
• Assist with bank reconciliations and ensure alignment between sales and general ledgers
• Collaborate across Sales, Customer Success, and Finance teams to validate billing and support accounting activities
• Support collections by tracking failed payments, investigating issues, and partnering with the Global Credit Controller
• Maintain billing records, respond to internal requests, generate reports, and support process improvements

Benefits

• Vacation entitlement
• Work from home allowance
• Full IT equipment will be provided
• Health and Dental Benefits (based on Fixed Term Contract)
• Professional Development Fund
• Flex Allowance Benefit
• Work from home reimbursement (GBP £325)