Remote Billing Specialist

Summary

Join Liftoff, the leading growth acceleration platform for the mobile industry, as a Billing Specialist to help develop a world-class receivables operation. This role will work cross-functionally with various teams to ensure timely and accurate billing of customers, collections, and reconciliations.

Responsibilities

• Coordinate daily billing operations
• Partner with accounting on revenue recognition best practices to ensure precise billing
• Assist with the creation and review of our invoices on day 1 every month across multiple Business Units
• Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP
• Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis
• Create credit memo records in NetSuite to correspond with Salesforce “Makegood” tickets submitted by account executives
• Communicate with customers and resolve any disputes or issues related to billing and collections through delegated inboxes
• Onboard new customers based on fully executed contracts from SFDC into NetSuite
• Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy
• Help implement new technologies to streamline billing operations and enhance the customer experience