Billing Specialist

Summary

Join MCCi, a leading provider of intelligent business process automation solutions, as a Billing Specialist! You will manage all aspects of client invoicing, renewals, and related tasks to ensure accurate and timely processing. Responsibilities include generating invoices, maintaining client software subscription inventory, collaborating with Sales Operations and Account Managers, and handling client inquiries. Success requires strong organizational skills, attention to detail, and excellent communication. MCCi offers a unique and supportive work environment with a focus on teamwork, trust, and comfortable attire. We are a virtual-first company, committed to inclusivity and employee well-being.

Requirements

• Ability to listen, interact, collaborate and communicate effectively with co-workers and management in a fast-paced work environment
• Strong organizational skills with a proven ability to independently manage multiple tasks and projects with competing priorities and deadlines
• High attention to detail
• Driven to deliver a high level of customer service

Responsibilities

• Generate invoices daily for client renewals 75 days in advance of expiration
• Create invoices for new solutions and expansions as they are ordered
• Responsible for creating Annual agreements for all new clients; maintain accurate inventory of client software subscription inventory as user counts are added and removed
• Maintain accurate accounting of all renewal invoices generated for the given period using system tools and reports
• Ensure client inventory matches vendor inventory listing
• Work closely with Sales Operations and Account Managers to ensure client billings are correct for invoicing
• Participate in annual Finance audits
• Save hard copies of manual or revised invoices generated to shared system files
• Responsible for researching client email inquiries which come into the MCCi and JustFOIA Invoicing shared Outlook mailboxes or through Finance Request Forms
• Answer client billing phone calls
• Maintain accurate Billing Contacts for all clients
• Update invoices and records in ConnectWise with Purchase Orders as received

Preferred Qualifications

• A degree in Accounting or Finance with 2+ years Billing experience in a high-volume organization is preferred
• Strong working knowledge of Microsoft Office; proficiency in Microsoft Excel, Microsoft GP and ConnectWise (or similar CRM platform) are a plus

Benefits

• WE VIRTUALIZE EVERYTHING. We strive for 100% inclusion of our remote teammates
• WE DRESS COMFORTABLY. We need you to work hard, not wear a tie