Billing Specialist

Summary

Join Modern Campus as a Billing Specialist and provide comprehensive support to the billing team, encompassing contract review, invoicing, cash receipts posting, collections, and bank deposits. You will create invoices according to contracts, ensure accuracy with team members, and manage customer payments and transactions. Responsibilities include reviewing past-due amounts, contacting customers for payment, answering customer questions, preparing internal reports, maintaining customer records, and assisting with month-end procedures. The ideal candidate possesses a degree in Accounting, Finance, or Business, or equivalent experience, along with 2-4 years of relevant experience. Advanced Microsoft Excel skills and knowledge of Intacct and Salesforce are highly valued. Modern Campus offers a remote-first workplace, rewards and recognition programs, and learning and development opportunities.

Requirements

• Degree in Accounting, Finance or Business, or equivalent experience
• 2-4 years of proven experience in accounts receivable, billings, and collections
• Advanced proficiency with Microsoft Excel, including extensive formulas and pivot tables
• Extremely detail-oriented and organized with high level of accuracy and methodical in preparing work
• Relationship builder comfortable interacting with both external and internal clients
• Ability to multi-task and thrive in a fast-paced environment with shifting priorities
• Deadline-driven with strong project management skills
• Outstanding client service orientation
• Excellent verbal and written communication skills
• Ability to identify and resolve problems in a timely manner
• Strong critical thinking and analytical skills
• A passion for excellence

Responsibilities

• Provide a full range of support to the billing team, including contract review, invoicing, cash receipts posting, collections, and bank deposits
• Create invoices in accordance to contracts and work with team members to ensure accuracy of invoicing
• Prepare, post, verify, and record customer payments and transactions related to accounts receivable
• Review past-due amounts and contact customers to request payment
• Answer questions from customers related to invoices and resolve any discrepancies
• Prepare internal status reports as requested
• Maintain clean customer records in the accounting system
• Assist with month-end close procedures as assigned
• Other duties as may be required

Preferred Qualifications

Knowledge and proficiency in Intacct and Salesforce is an asset

Benefits

• Remote first workplace! – must be located in North America
• Rewards and recognition programs
• Learning and development opportunities