WalkMe is hiring a
Billing Specialist, Remote - United States
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Summary
WalkMe is hiring a Billing Specialist to manage billing tasks, customer accounts, and participate in implementing billing systems integrations. The candidate should have relevant experience and knowledge of spreadsheets and NetSuite.
Requirements
- 4+ years experience in a similar role
- Experience with basic accounting and business principles
- Working knowledge of spreadsheets (can maintain complex spreadsheets) and ERP system (We use NetSuite)
Responsibilities
- Complete billing tasks, produce invoices and credit memos in accordance with customers agreements
- Manage billing master data, including customer details and process internal requests for address, account and rate changes, account termination, account reactivation, recurring billing additions, etc
- Analyze customer's account statements
- Provide support with customer and billing related queries
- Manage account balances and resolve inconsistencies
- Participate in implementing billing systems integrations
Preferred Qualifications
Bachelor's degree in business, accounting, or a related field
Benefits
- Flexible Work Arrangements
- Supportive Culture
- Professional Development
- Comprehensive Health Care Coverage for our Employees and Families
- 401(k) program with company matching (up to $5,000)
- A vacation policy to encourage a healthy work-life balance
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Please let WalkMe know you found this job on JobsCollider. Thanks! 🙏