WalkMe is hiring a
Billing Specialist, Remote - United States

Summary

WalkMe is hiring a Billing Specialist to manage billing tasks, customer accounts, and participate in implementing billing systems integrations. The candidate should have relevant experience and knowledge of spreadsheets and NetSuite.

Requirements

• 4+ years experience in a similar role
• Experience with basic accounting and business principles
• Working knowledge of spreadsheets (can maintain complex spreadsheets) and ERP system (We use NetSuite)

Responsibilities

• Complete billing tasks, produce invoices and credit memos in accordance with customers agreements
• Manage billing master data, including customer details and process internal requests for address, account and rate changes, account termination, account reactivation, recurring billing additions, etc
• Analyze customer's account statements
• Provide support with customer and billing related queries
• Manage account balances and resolve inconsistencies
• Participate in implementing billing systems integrations

Preferred Qualifications

Bachelor's degree in business, accounting, or a related field

Benefits

• Flexible Work Arrangements
• Supportive Culture
• Professional Development
• Comprehensive Health Care Coverage for our Employees and Families
• 401(k) program with company matching (up to $5,000)
• A vacation policy to encourage a healthy work-life balance