Bookkeeper

Summary

Join Bench, a company passionate about supporting small businesses, and thrive in our collaborative, remote-first culture. As a Bookkeeper, you will manage client bookkeeping, provide exceptional client support, and proactively solve problems. You'll need 2+ years of US bookkeeping or tax filing experience, proficiency in QuickBooks or Xero, and strong communication skills. We offer career development opportunities and a supportive team environment. The role requires working North American business hours from the Philippines and meeting minimum hardware/internet requirements. We provide remote-first flexibility and continuous learning opportunities.

Requirements

• 2+ years of U.S. bookkeeping or tax filing experience
• Strong communication skills and customer service mindset
• Proficiency in QuickBooks, Xero, or similar software
• Meticulous attention to detail and a proactive attitude
• Degree in Accounting, Finance, or related field (or equivalent experience)
• Must be based in the Philippines and able to work North American business hours (9 AM – 5 PM EST or PST)
• Must meet Bench’s minimum hardware and internet requirements to effectively run our tools and systems

Responsibilities

• Categorize transactions, reconcile accounts, and maintain accurate ledgers
• Identify discrepancies and make necessary account adjustments
• Conduct monthly reviews to ensure financial accuracy
• Serve as the primary contact for assigned clients
• Provide clear, empathetic guidance via chat, email, and phone
• Build meaningful relationships with small business owners
• Proactively identify and resolve issues
• Take full ownership of client satisfaction and deliverables
• Collaborate across teams using tools like Bench App, Salesforce, and Slack

Benefits

• Remote-first flexibility
• A collaborative, tech-savvy, and growth-oriented team
• Continuous learning and development opportunities