Brand Partnerships Specialist

Summary

Join iSpot.tv, a leading Seattle start-up, and contribute to our success! We offer competitive compensation including salary and equity, along with standard benefits and a dynamic work environment. This client-facing role requires strong communication, analytical, and problem-solving skills. You will work with a dedicated team, managing client accounts, handling requests, preparing deliverables, and collaborating on data-driven storytelling. A bachelor's degree and 1-3 years of relevant experience are preferred, along with proficiency in various software tools. We offer a hybrid and flexible workplace policy, allowing for both in-office and remote work options.

Requirements

• Bachelor’s degree or equivalent
• 1-3 years of media agency, digital marketing, advertising, or related experience

Responsibilities

• Work with a dedicated team on assigned client accounts on day-to-day maintenance and support
• Partner with the account team to professionally handle incoming customer requests and ensure issues are resolved both promptly and thoroughly
• Exhibit ability to manage high volume of incoming requests, communicate and prioritize independently as well as with the broader team to resolve conflicting priorities
• Manage requests for creative pre-ingestion, tracking set up/taxonomy, data questions etc. with the Customer Support team, follow up and escalate to manager as needed
• Prepare weekly, monthly, and ad hoc client deliverables
• Proactively reach out to the account team to offer support when bandwidth allows
• Utilize appropriate resource materials to interpret, respond to and resolve customer inquiries and problems effectively and accurately
• Support data compilation and analysis for Client Presentations and collaborate with the Account Manager on data-driven story telling
• Demonstrate critical thinking and time management ability in a fast paced environment
• Exhibit passion, curiosity and energy in supporting your internal Account Managers and the clients in making their iSpot experience positive and memorable
• Demonstrate interest in advancing your career to owning your own portfolio of accounts in the future

Preferred Qualifications

• Knowledge of media advertising principals
• Atlassian Suite: Confluence, JIRA, and Slack
• CRM Tools: Salesforce
• Google Suite
• Microsoft Office Suite, with a heavy emphasis on Outlook, Excel and PowerPoint

Benefits

• Salary and equity in one of Seattle’s hottest start-ups
• Other standard benefits
• Hybrid & Flexible Workplace Policy
• Stock options
• Overtime pay (for non-exempt roles)