Business Analyst

Summary

Join IT Concepts, a growing company with a strong culture, as an experienced Business Analyst. You will collaborate with cross-functional teams to build comprehensive business ontologies, mapping customer people, processes, and technology. This role requires strong analytical and communication skills, experience with ontology development tools, and the ability to obtain a DOD Top Secret clearance. The position is remote within the US and offers a competitive benefits package, including paid time off, healthcare, 401k, and professional development opportunities. IT Concepts values teamwork, innovation, and continuous learning, making it an ideal environment for driven and innovative individuals.

Requirements

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
• Proven experience in developing and maintaining ontologies, with a strong understanding of ontological principles and methodologies
• Proficiency in ontology development tools and analysis software, such as Analyst Notebook, Palantir, and Microsoft 365
• Excellent analytical and problem-solving skills, with the ability to identify patterns and draw insights from complex data sets
• Strong communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization
• Proven experience collaborating with Private Sector and Federal clients
• Must have the ability to obtain DOD Top Secret clearance

Responsibilities

• Collaborate with stakeholders across different departments to gather information about customer interactions, business processes, and technology infrastructure
• Develop and maintain detailed ontologies that accurately represent the relationships between customer entities, processes, and technologies
• Utilize ontology development tools and methodologies to ensure the accuracy and consistency of the ontologies
• Apply analytical techniques to identify patterns, trends, and insights within the ontological data
• Generate reports and visualizations that effectively communicate findings and recommendations to both technical and non-technical audiences
• Identify opportunities to improve customer intimacy by leveraging the insights derived from the ontologies
• Collaborate with process improvement teams to identify and implement cost optimization measures based on the ontological analysis
• Stay abreast of industry best practices and emerging trends in ontology development and business analysis

Preferred Qualifications

• Experience in intelligence analysis, specifically understanding centers of gravity and non-kinetic targeting analysis
• Experience within DOD Special Operations intelligence analysis or targeting
• Experience in the IT industry
• Familiarity with customer relationship management (CRM) systems
• Knowledge of process improvement methodologies

Benefits

• Paid time off
• Healthcare benefits
• Supplemental benefits
• 401k including an employer match
• Discount perks
• Rewards
• Education reimbursement for certifications, degrees, or professional development
• Funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations