Business Analyst

Summary

Join Mito Digital's iLottery Team as a Business Analyst for a 2-year fixed-term position. You will document, analyze, and prioritize business requirements, maintain a diligent document management system, evaluate business processes, and develop solutions. The role involves continuous customer communication, translating client needs into technical specifications, and gathering information to diagnose business problems. You will guide clients and colleagues, oversee complex solutions, and handle multiple threads of information. The ideal candidate possesses strong analytical and problem-solving skills, relevant experience, and excellent communication skills in English and Hungarian.

Requirements

• Strong analytical and problem-solving skills
• A few years of hands-on experience as a business analyst, ideally on software development projects, especially web-based solutions
• The knowledge of how to translate business needs into clear, actionable requirements, and you’ve seen what it takes to make ideas work in real-life development environments
• Great ability to produce high-quality documents on tight deadlines
• Hands-on experience with Google business tools and apps, as well as Atlassian
• Solution- and result-oriented attitude with good communication and presentation skills
• Excellent level of English and Hungarian
• Availability for a fixed-term/maternity cover position for the next 2 years

Responsibilities

• Documenting, analysing, and prioritising detailed business requirements based on users’ and business needs
• Supporting and maintaining a diligent document management system and corresponding policies
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Maintaining continuous customer communication throughout the specification and development phase by working your magic. It will be your job to translate client needs into technical and functional specifications for the team
• Gathering and deciphering information and mapping out client business needs – a.k.a. diagnosing the business problem. This includes leading workshops and drawing out requirements from stakeholders at every level
• Being a gentle but firm helping hand by guiding clients and colleagues toward the right direction for the project
• Overseeing complex solutions by holding all the aces. You will need to be ready to reign and handle multiple threads, and process several pieces of information from different sources

Preferred Qualifications

Are familiar with different PM or BA methodologies (PMI-PBA, IREB CPRE, Scrum, Kanban, Waterfall)

Benefits

• Hybrid Work & Flexibility: We work in a hybrid setup with no mandatory office days – you’re free to work from home whenever it suits you
• Dog-Friendly Office: Bring your four-legged friend along—we love dogs in the office, and they’re always welcome as part of the team!
• Work from Abroad: Need a change of scenery? You can work remotely from abroad for a limited time each year—or escape to the Hungarian countryside or Lake Balaton for a peaceful workweek close to nature
• Cutting-Edge Tools & Setup: You get to choose the gear that works best for you—Mac or Windows, it's your call. We also provide extra monitors to support a smooth, ergonomic workflow if you need them
• Meaningful Projects, Global Impact: Work with diverse teams on international projects that shape travel, tech, and creative communication across the globe
• Smooth Onboarding & Dedicated Support: Start strong with a structured onboarding plan and a personal buddy to guide you through your first weeks
• Continuous Learning & Growth: Coaching, training, conferences, and mentoring—plus clear career paths and internal opportunities to gain new skills and take the next step in your journey
• Extra Time Off: Our “Level Up” program rewards your loyalty with additional paid vacation days as your journey with us continues
• Team Spirit & Shared Experiences: From local and international team buildings to seasonal parties and creative internal events, you’ll find community and connection
• Health & Lifestyle Benefits: Enjoy a yearly personal budget for sports, education, or commuting. You’ll also have access to comprehensive annual preventive health screenings
• Family-Friendly Environment: We support working parents with initiatives like our in-house kids’ day camp—a fun, week-long program to keep your little ones engaged during school breaks