Business Analyst

Summary

Join Nagarro, a global digital product engineering company, as a Senior Business Analyst specializing in eCommerce. This role requires fluency in Russian and English and extensive experience in the eCommerce domain. You will collaborate with cross-functional teams to analyze business needs, design solutions, and implement eCommerce platforms, primarily using SAP Hybris. Leadership in Hybris implementations and strong communication skills are essential. The position demands a deep understanding of eCommerce business models and technical aspects, including system integration methods. Success in this role requires excellent analytical and problem-solving abilities.

Requirements

• Be a Russian speaker with full professional proficiency in English (both written and verbal)
• Have a minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains
• Have proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects
• Possess in-depth knowledge of SAP Hybris and its various modules (Commerce, PCM, WCMS, etc.)
• Have a strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys
• Be familiar with system integration methods such as REST APIs, web services, and third-party plugins
• Possess excellent analytical, problem-solving, and decision-making skills
• Have strong interpersonal and communication skills, with the ability to manage relationships across teams and regions
• Be able to work independently, as well as collaborate effectively in a team environment

Responsibilities

• Collaborate with stakeholders to gather and document business requirements, user stories, and process flows
• Translate business needs into functional and technical specifications for eCommerce solutions
• Analyze and map business processes, identifying gaps and opportunities for improvement
• Lead the design and implementation of SAP Hybris solutions, ensuring alignment with business goals and technical requirements
• Serve as the subject matter expert for Hybris-related issues, providing recommendations and best practices
• Collaborate with the development team to ensure Hybris platform meets functional and performance requirements
• Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution
• Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes
• Assist in project planning, task prioritization, and timeline management
• Ensure project deliverables are completed within scope, time, and budget
• Participate in testing, validation, and go-live activities for the platform
• Maintain clear and concise communication with stakeholders in both Russian and English
• Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans