Business Analyst

Summary

Join Nagarro, a global digital product engineering company, as a Senior Business Analyst specializing in eCommerce. This role requires fluency in Russian and English and extensive experience in the eCommerce domain. You will collaborate with cross-functional teams to analyze business needs, design solutions, and implement eCommerce platforms, primarily using SAP Hybris. Leadership in Hybris implementations and strong communication skills are essential. The ideal candidate possesses in-depth knowledge of SAP Hybris and various eCommerce business models. This position offers a dynamic and non-hierarchical work culture.

Requirements

• Russian speaker with full professional proficiency in English (both written and verbal)
• Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains
• Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects
• In-depth knowledge of SAP Hybris and its various modules (Commerce, PCM, WCMS, etc.)
• Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys
• Familiarity with system integration methods such as REST APIs, web services, and third-party plugins
• Excellent analytical, problem-solving, and decision-making skills
• Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions
• Ability to work independently, as well as collaborate effectively in a team environment

Responsibilities

• Collaborate with stakeholders to gather and document business requirements, user stories, and process flows
• Translate business needs into functional and technical specifications for eCommerce solutions
• Analyze and map business processes, identifying gaps and opportunities for improvement
• Lead the design and implementation of SAP Hybris solutions, ensuring alignment with business goals and technical requirements
• Serve as the subject matter expert for Hybris-related issues, providing recommendations and best practices
• Collaborate with the development team to ensure Hybris platform meets functional and performance requirements
• Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution
• Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes
• Assist in project planning, task prioritization, and timeline management
• Ensure project deliverables are completed within scope, time, and budget
• Participate in testing, validation, and go-live activities for the platform
• Maintain clear and concise communication with stakeholders in both Russian and English
• Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans