Business Analyst

Summary

Join Synthesia's Data & Analytics team as a driven Business Analyst. Leverage your analytical skills and consulting mindset to create high-impact analyses informing strategic decisions. A key responsibility is designing and developing predictive analytics models for the commercial team's go-to-market strategies. You will oversee model implementation, ensuring operational efficiency and tangible growth. Collaborate closely with the commercial team to understand their needs and translate complex analytics into compelling narratives. This role requires strong technical skills, excellent communication, and proven success in influencing senior-level decisions. Synthesia offers a competitive benefits package.

Requirements

• Bachelor’s degree in Business, Finance, STEM, or a related field
• Proven experience in management consulting, strategy, or analytics roles focused on data-driven decision-making
• Demonstrated ability to build, operationalize, and iterate on predictive models in a commercial setting
• Proficiency in SQL and advanced analytical tools (e.g., Python, R, Excel)
• Experience with BI platforms (e.g.Looker, Tableau, Power BI) to develop dashboards and visualize model outputs
• Comfortable interpreting complex datasets, designing experiments, and presenting actionable insights to cross-functional teams
• Proven success in influencing senior-level decisions, leading workshops, and facilitating stakeholder discussions
• High emotional intelligence, with the ability to navigate organizational complexities and build trust among diverse teams
• Excellent project management skills, including the ability to oversee multiple concurrent initiatives and deliver impactful solutions on time

Responsibilities

• Lead end-to-end analytical projects, from scoping the problem to delivering insights and actionable outputs
• Build, validate, and maintain predictive analytics models (e.g., regression, classification, time-series forecasting) tailored to support commercial initiatives such churn prediction and lead prioritization
• Conduct in-depth root-cause analyses to isolate key drivers behind complex business challenges, and provide recommendations backed by data-driven evidence
• Collaborate closely with the commercial team (Sales, Marketing, Customer Success) to understand their goals and identify how predictive models can address their needs
• Ensure models and dashboards are designed for usability, enabling the commercial team to take immediate, data-informed actions
• Establish clear documentation and training materials so commercial stakeholders can confidently leverage the models in their daily workflows
• Engage with executives and department heads to align on business requirements and articulate how predictive models can drive strategic outcomes
• Transform complex analytics into compelling narratives and interactive visualizations (e.g., BI dashboards) that inspire stakeholder buy-in
• Communicate model outcomes, assumptions, and limitations clearly to both technical and non-technical audiences
• Partner with cross-functional teams (e.g., Product, Marketing, Sales) to deploy and continuously refine predictive models in day-to-day business operations
• Lead change management efforts to ensure adoption of new analytical tools and track the performance of models against key metrics
• Establish iterative feedback loops to enhance model accuracy and relevance based on commercial team insights

Preferred Qualifications

An advanced degree or MBA

Benefits

• Private Medical Insurance (London)
• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
• 25 days of annual leave + public holidays in the country where you are based
• Cycle to work scheme (London)
• Regular socials and company retreats + free office snacks and regular tasty lunches! (London)
• A generous referral scheme
• Pension contribution/salary sacrifice. (London)
• A brand new computer + monitor and an additional home office set-up budget
• A huge opportunity for career growth as you’ll help shape a market-defining product