Tech Firefly is hiring a
Business Analyst

Summary

The job is for a Business Analyst who will support the successful completion of analytical tasks of our software product’s features, with a focus on defining configuration specifications, performing quality assurance, optimizing integrations, and reporting on technical issues. The role requires 3 to 5 years of experience as a Business Analyst on web-based products, a degree in IT/Computer Science, proven experience in eliciting requirements and testing, data analysis, UX methodologies, user stories-based requirement generation, Agile based product development, and strong communication skills. Preferred qualifications include previous experience in Business/Systems Analysis or Quality Assurance on Job Portal Based Products.

Requirements

• Experience 3 to 5 years. as a Business Analyst working on a web based product
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions
• Experience in user stories-based requirement generation and Agile based product development
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills

Responsibilities

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Preferred Qualifications

Experience working on Job Portal Based Products are highly preferred

Benefits

• Good work culture
• Leadership opportunity