Business Analyst

Summary

Join Karat's GTM Operations Team as a Business Analyst II and collaborate with the Company’s global Go-to-Market team to understand their needs and translate them into actionable solutions focused on optimizing the sales enablement function.

Requirements

• 2+ years of professional work experience as a Business Analyst or in Go To Market (GTM) Operations  or Strategy and Operations teams
• Proficiency in Salesforce Administration and SQL strongly preferred
• Strong organizational abilities to track complex projects, deadlines and team deliverables
• Experience working on market research projects a plus
• Ability to complete tasks with a sense of urgency and high degree of proficiency
• Working experience in a fast-paced environment with changing priorities and needs
• Proven ability to interact in a professional manner with both internal and external stakeholders at all levels (including Executive leadership)
• English written and spoken fluency is required

Responsibilities

• Provide general sales operations support by owning various GTM meeting agendas, taking minutes, and following-up on various action items from meetings
• Support the Company’s GTM leadership by ensuring alignment on GTM strategies and objectives
• Analyze business needs and solutions in order to devise strategies and facilitate stakeholder collaboration effectively and efficiently
• Work closely with Revenue Enablement to implement improvements to processes within the GTM function
• Provide data-driven insights to cross-functional stakeholders, relying on both internal Company data and external market trends
• Analyze performance data, provide insights, and maintain dashboards and reports to improve Company performance and efficiency
• Support various GTM initiatives and act as a liaison to ensure cohesive and coordinated efforts across the sales and client cycles
• Provide administrative support to the Company’s Chief Revenue Officer (CRO) in day-to-day calendar management
• Submit the CRO’s business expenses
• Oversee the CRO’s business travel logistics, ensuring alignment with the Company’s Travel and Expense (T&E) Policy