Quantum Metric is hiring a
Business Consultant, Remote - United States
![Logo of Quantum Metric](https://cdn.jobscollider.com/logo/quantum-metric-d28c.webp)
Business Consultant closed
🏢 Quantum Metric
💵 $75k-$125k
📍United States
Summary
The job is for a Customer Success Business Consultant (CSBC) at Quantum Metric, a remote-first company focusing on client enablement of their platform. The role involves providing training, developing consultative relationships, improving customer business results, analyzing data, creating presentations, identifying at-risk accounts, and more.
Requirements
- 2+ years serving in a digital analytics or consulting role
- Must be able to analyze quantitative data to draw meaningful conclusions and make data-driven recommendations. Enjoys solving complex problems without straight forward solutions
- Must be a self-starter, who thrives in fast-paced, start-up environments
- Must have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity
- Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable training large audiences of 50+ individuals
- Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities
Responsibilities
- Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences
- Provide training sessions across a plethora of use cases to enable customers to solve business obstacles across business and technical organizational functions
- Develop a consultative relationship with each client through an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and key performance indicators
- Improve customer business results through taking action on insights surfaced through the Quantum Metric platform
- Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy through daily client interactions
- Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit customers and provide enablement onsite
- Proactively analyze customer data using the Quantum Metric platform to surface data-driven improvements to digital experiences
- Create presentations that summarize actionable opportunities for digital optimization and revenue recovery. Present findings with data-driven recommendations and aiding analysis to key client partners
- Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption through business value
Benefits
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD
- Healthy Rewards – Discount Programs
- Calm App access
- 401k and Options / Equity
- 13 company holidays
- Unlimited Paid Time Off
- Sick leave
- Parental/Adoption Leave
This job is filled or no longer available
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