Business Development Manager

Summary

Join OREDATA, a Digital Transformation & IT Consulting firm, as a Solution Sales Manager. You will manage and track team performance, engage in business development, maintain customer satisfaction, and consistently achieve sales targets. This role requires experience in customer and sales management within the technology sector, particularly managing outsourced teams. You'll need strong technical understanding, leadership skills, and proficiency in various tools. OREDATA offers remote work, flexible time off, professional certificate opportunities, access to online training platforms, and private health insurance.

Requirements

• Graduate from relevant bachelor's programs
• Have at least 5 years of experience in areas such as customer management, sales management in the technology sector
• Have proven experience in managing outsourced teams, preferably in the technology consulting industry
• Have a strong understanding of various technical sectors and the ability to manage teams in diverse domains
• Have the ability to manage a team and be adaptable to teamwork
• Have analytical thinking skills and high persuasion ability
• Possess a foundational knowledge of Data Science, Data Engineering, Software Engineering or Platform Engineering
• Have exceptional customer management skills, with a focus on client satisfaction and relationship building
• Have excellent leadership and communication abilities, both written and verbal
• Be proficient in performance tracking, data analysis, and project management tools
• Have a problem-solving mindset and the ability to handle challenging situations with professionalism
• Be flexible and adaptable to work in a dynamic and fast-paced environment
• Be proficient in English

Responsibilities

• Manage and track the performance of team members, evaluating service quality, and taking corrective actions when necessary
• Engage in new discussions to conduct business development, expanding the customer portfolio and existing team
• Maintain communication with current customers and ensuring customer satisfaction
• Consistently achieve sales targets and drive continuous growth
• Be proficient in using CRM software such as Salesforce and HubSpot
• Make plans and prepare reports to reach set/forthcoming KPIs
• Create budgets for projects that is in external sourcing business line and monitoring costs
• Identify potential risks related to outsourcing processes, evaluating and managing these risks
• Stay in communication with other departments within the company and ensuring the business strategy aligns with the company's overall goals

Benefits

• Remote working and flexible time off
• Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)
• Access to Online Training Platforms (Udemy, Praktika ,Pluralsight, A Cloud Guru, Coursera, etc.)
• Opportunity to work on international projects
• Private Health Insurance
• Birthday Leave Policy
• Dynamic work ecosystem where you can take initiative and responsibility
• Open communication, flexibility and start-up spirit
• Learning & Development opportunities for both personal and professional growth