Business Development Manager

Summary

Join Wishpond Technologies as their Business Development Director! This fully remote position, open to candidates worldwide, focuses on leading and optimizing a team of Sales Development Representatives (SDRs). You will be responsible for setting performance metrics, developing data-driven strategies, and fostering a high-performance team culture. The ideal candidate is a hands-on leader with strong analytical skills and a passion for sales development. Wishpond offers a competitive compensation package, comprehensive training, and a dynamic work environment.

Requirements

• Proven experience in a leadership role managing SDRs, business development, or a sales-focused team
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
• Exceptional interpersonal and communication skills to motivate, coach, and guide team members
• Practical understanding of sales tools such as CRM platforms, lead tracking systems, and reporting software
• Demonstrated ability to drive results in a fast-paced, metrics-driven environment
• Bachelor’s degree in Business, Sales, Marketing, or a related field (MBA is a plus)
• Must be detail-oriented, creative and have a passion for helping others achieve their goals
• Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
• As part of a diverse team, ability to work both independently and collaboratively in a fast-paced, results-oriented environment
• Must be technical and analytical and have the ability to manage complex projects seamlessly
• Organized, administratively strong, great time management, and have solid writing, phone, and general communication skills
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset
• Willing to participate in ongoing education and training for the role

Responsibilities

• Set clear performance metrics and KPIs for SDRs
• Monitor and analyze individual and team performance to identify trends, gaps, and opportunities
• Provide actionable feedback and coaching to improve results
• Develop and implement strategies based on CRM data, analytics, and market trends
• Collaborate with marketing and sales to ensure alignment on lead generation and pipeline goals
• Create and present regular performance reports with insights and recommendations to senior management
• Recruit, onboard, and train SDRs to excel in lead qualification and pipeline development
• Foster a high-performance culture through goal setting, rewards, and recognition programs
• Act as a mentor and role model, inspiring the team to achieve their full potential
• Optimize workflows, tools, and technologies to enhance SDR efficiency
• Ensure adherence to best practices in outreach, communication, and lead nurturing
• Manage resources effectively, balancing workload across the team
• Push the team to exceed goals when performance falls short
• Encourage healthy competition and collaboration within the team
• Act decisively to address underperformance while supporting professional growth
• Other duties as assigned

Preferred Qualifications

• MBA
• Knowledge of a second language

Benefits

• Fully remote position allowing you to work from your home anywhere in the World!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
• Access to our education credits program and so much more!