Business Development Representative

Summary

Join ThoughtExchange as a Business Development Representative and play a pivotal role in driving sales pipeline growth. You will engage with prospects, qualify leads, build relationships, and collaborate with an Account Executive. Leveraging a cutting-edge tech stack, you will represent the company at events and maintain accurate CRM data. The ideal candidate possesses 1+ year of customer-facing experience, excellent communication skills, and a collaborative spirit. ThoughtExchange offers a competitive salary, comprehensive benefits, a remote-first culture, and opportunities for professional development.

Requirements

• 1+ year of customer-facing experience, preferably with demonstrated success in selling or building pipeline
• Proven track record of drive and ambition in previous roles
• Coachable and motivated by financial rewards and personal growth
• Excellent communication skills, both written & verbal
• Team player who loves working collaboratively with team members, sharing knowledge and best practices to improve internal processes and enhance team capabilities & performance
• Demonstrated experience taking initiative and being independent in your work while knowing when to seek guidance and support
• Able to manage multiple tasks and prioritize to meet goals
• Able to travel to the USA 4-5 times a year for conferences/ customer events

Responsibilities

• Conduct personalized outbound lead generation, including researching and connecting new clients through various channels (i.e. email, phone communications, video messaging and social outreach with prospects)
• Build and nurture impactful relationships with prospective customers, passing them over to the Account Executives once qualified
• Follow up, qualify, and convert inbound marketing leads to qualified sales opportunities
• Maintain, track and report sales activities and results in the CRM and conduct regular data hygiene to ensure CRM is accurate & up-to-date
• Partner with Marketing on field marketing initiatives to share prospect & territory insights that will help grow inbound opportunities, develop event & campaign strategies and increase company profile and brand awareness
• Represent ThoughtExchange at in-person public events, executing pre- & post-event activities
• Leverage digital tools such as Outreach, Salesforce, Vidyard and social media for prospecting and customer management
• Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training

Preferred Qualifications

• Previous business development experience at a B2B SaaS organization
• Experience working with Outreach or a similar prospecting tool
• Experience generating leads through attendance at in-person events

Benefits

• From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide Mental Health days off scheduled through the year
• Our benefits package also includes maternity & parental leave top-up programs and access to Maple , Inklebot , and Headspace which support our employees' primary care, mental health, and wellness needs
• We’ve been remote-first for over ten years
• We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self
• You know the circumstances in which you excel—where you work and how you structure your day
• In addition to competitive pay and benefits, employees receive share options when joining the company
• Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company
• We want you to do your best work, and part of that is being happy with your compensation
• We pay fairly, considering the complexities of market rates, experience, location, and demand
• We believe in pay transparency and pay equity
• In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every 1-2 years in some pretty cool locations
• We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel
• You can join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions
• You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career