Business Development Specialist

Summary

Join Language Services Associates (LSA) as a Business Development Specialist (BDS) and contribute to the company's sales strategy by generating high-value leads and closing small account opportunities. Collaborate with Sales and Marketing teams to ensure cohesive strategy execution and support LSA's growth objectives. The role involves conducting outreach, qualifying leads, managing the sales cycle for small accounts, meeting KPIs, maintaining CRM data, assisting with marketing campaigns, providing feedback to improve strategies, and preparing reports. LSA offers a competitive benefits package including medical, dental, vision, 401k with a partial match, and other employer-covered benefits. The ideal candidate possesses excellent communication skills, prior sales or project experience, experience in managing small account sales, proficiency in Microsoft Office products, and a strong desire to learn and develop skills in marketing, sales, and business development. LSA is recognized as a Top Workplace.

Requirements

• Excellent communication skills – both verbal and written
• Prior sales or project-related experience is required
• Experience in managing small account sales and closing deals
• Proficiency in Microsoft Office products.  Experience with a CRM or lead/activity tracking system preferred
• Strong desire to learn and develop skills in marketing, sales, and business development
• Demonstrates critical thinking skills, and the ability to operate independently in a fast-paced metric driven environment

Responsibilities

• Conduct outreach activity via phone, email and operational tasks to support development of the mid-market and above Sales pipeline.  This will include identifying potential new business opportunities, and ensuring a smooth handoff of leads to sales reps
• Qualify inbound leads from web traffic and other sources and facilitate warm hand-offs to Strategic Sales Managers for mid-market and enterprise accounts. Manage the full sales cycle for small-tier accounts across all service lines
• Meet or exceed applicable individual and team KPIs, goals, and key objectives
• Maintain CRM hygiene by ensuring data is current, detailed, and aligned with sales stages
• Assist with the execution of targeted marketing and demand generation campaigns
• Provide feedback to marketing and sales teams to refine lead-generation strategies and improve customer engagement
• Prepare formal analyses, internal reporting and business plans for review by management as requested
• Perform other duties as requested or assigned by leadership

Benefits

• Medical
• Dental
• Vision
• 401k with partial match
• Other employer covered benefits