Business Intelligence Associate

Summary

Join Nonprofit Finance Fund (NFF) as a Business Intelligence Associate, Consulting! This fully remote US-based position, preferably near an NFF office, focuses on developing and maintaining data infrastructure, workflow processes, and systems for effective operations and client service. You will collaborate with the Practice and Capacity management team, providing project administration, data analysis, and report building. Responsibilities include data management, practice and capacity management, and project management. The ideal candidate possesses strong analytical and research skills, proficiency in Microsoft Office and Salesforce, and a commitment to NFF's mission. NFF offers a competitive salary, comprehensive benefits, and a flexible work environment.

Requirements

• Have a minimum of 1 year of professional work experience, preferably in nonprofit management, philanthropy, government, consulting and/or financial services
• Have a strong relationship-building approach with the ability to center the needs of internal team members and consulting clients
• Enjoy collaborating with team members who are working together to re-envision how we combine investments and financial expertise to drive change in communities
• Have strong analytical and research skills and ability to work with large amounts of data to create reports and presentations independently
• Be proficient with Microsoft Office Applications (e.g., Excel, Word, and PowerPoint) and have the ability to build flexible and efficient tools for data visualization and clear presentations
• Be a self-starter who takes ownership and demonstrates accountability
• Have strong organizational and time management skills to support multiple projects and work plans simultaneously
• Possess effective communication skills on project timelines and deliverables, both written and verbal, and an eagerness to collaborate with colleagues (within and outside of Consulting department) in sharing insights, resources, and learnings
• Be flexible, adaptable, and willing to pivot on short notice to meet the organization’s needs
• Be committed to continuous improvement and demonstrate a growth mindset
• Embody NFF’s mission, core values and commitment to equity

Responsibilities

• Collaborate within the Consulting department to support rigorous systems, data, capacity and project management
• Develop, update, and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date
• Support the maintenance of a custom suite of Salesforce reports that reflect internal and external compliance metrics; create customized outputs that share the impact of consulting services, client demographics, and other important metrics during meetings with team and another NFF departments
• Support the administration of invoicing and billing for program engagements and funders, including disbursement and tracking of re-grants, processing payments, reimbursements, and signature document
• Support the administration of internal department meetings, including managing technology requirements, preparing materials, capturing and sharing notes, and tracking follow-up actions
• Support the development of analyses and materials for internal practice and/or capacity management efforts and follow up on items resulting from the meetings and other implementation efforts; assist with internal knowledge-sharing efforts
• Document client outcomes, learning, and feedback to support the accomplishment of initiative deliverables
• Establish, maintain, and update electronic files, databases, records, and other documents; compose and process a variety of standard documents and correspondence, which may be confidential in nature
• Plan and manage multiple project work plans, meeting internal and external deliverables in an efficient and timely manner
• Manage key administrative functions in support of efficient operations and achievement of program goals
• Monitor changes in projects and ensure plans are applicable with organizational rules and regulations
• Develop a process to monitor client financial information, data capture, and scheduling. Track and manage progress against budget, capacity, and delivery targets
• Identify opportunities for improvements; recommend policy or process changes as appropriate
• Performs other duties as assigned
• Support the development of internal impact reports, compliance metrics, and operational insights for consulting work
• Update and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date
• Support colleagues with initial assessments, data analysis and sector research
• Manage and monitor client data, reports, files, and research
• Support the development, distribution, collection and analysis of client outcome and demographic surveys

Preferred Qualifications

Have experience with Salesforce and Asana

Benefits

• Up to 18 paid holidays
• 3 floating holidays
• Unlimited vacation time off
• Health insurance with a NFF funded health reimbursement account
• Employer match and non-match contributions toward your retirement plan
• Flexibility to work remotely or from our offices in major cities
• A “work from home” fund
• Flexible spending accounts that cover medical, commuter, and childcare costs