Business Intelligence Manager

Summary

Join Alma as Business Intelligence Manager and help lead transformative change for our Payer Partnerships team by leveraging data to drive efficiency, reliability, and partnerships, strengthening relationships with Alma's payer network.

Requirements

• Have 4-7 years of experience working in strategic data analytics, ideally within the healthcare industry or a high-growth start-up environment
• Have intermediate to advanced SQL proficiency, as you’ll need to use SQL frequently to query data directly from our data warehouse
• Have strong analytical and problem solving skills, with experience structuring data in Excel, leveraging BI tools (like Looker, Metabase, Tableau, or Lightdash), and can break down complex issues into structured frameworks and actionable insights to motivate stakeholders to take action
• Be capable of supporting solutions with robust data analysis, connecting findings to strategic priorities and the impact it will have on the business
• Be naturally curious and a self-starter who makes a habit of asking questions and solving ambiguous problems with great attention to detail
• Be able to communicate complex concepts to both technical and non-technical audiences at different levels of an organization
• Have strong collaboration skills with cultural humility and empathy, as well as a proven track record of bringing people together to solve problems
• Be a strong operator and can track and balance multiple ongoing priorities at once

Responsibilities

• Build and maintain interactive reports and dashboards from multiple data sources that support timely, data-driven decision making
• Analyze historical data to create impactful insights and provide actionable recommendations on strategic priorities for stakeholders at all levels
• Develop a deep understanding of Alma’s business and use data to proactively identify opportunities for increased efficiency in current processes
• Support and execute the BI team’s mission and strategy
• Act as a liaison for data between the business and Data Engineering to help advocate for and prioritize improvements in our data capabilities

Benefits

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO