GlossGenius is hiring a
Business Operations Associate

Summary

Join GlossGenius, a fintech, SMB software, and consumer company, as a Business Operations Associate to manage beta programs, reduce customer pain points, and fuel business growth.

Requirements

• 1-2 years of professional experience, ideally in tech, consulting, finance, or operations
• Proven ability to tackle ambiguous problems and find creative solutions
• Experience developing and managing client/customer relationships
• A jack-of-all-trades who is willing to roll up your sleeves to get things done
• Experience working collaboratively with product managers, engineers, operations and other cross functional teams to develop new products and create scalable processes

Responsibilities

• Enable beta features by managing and scaling operations
• Recruit and onboard new customers into our beta programs
• Build relationships with key customers to gather feedback, Identify user trends and work with cross-functional partners to find solutions and inform product strategy
• Work closely with internal teams and engineering to scale operations through automation and tooling

Benefits

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support