Business Operations Executive

Summary

Join WorldQuant BRAIN, a group within WorldQuant, and manage the workflow and operations for user onboarding and offboarding processes. You will communicate with users, maintain the user database, support user acquisition, and partner with stakeholders. This role requires a Bachelor’s Degree and at least 5 years of relevant experience. Excellent verbal and written communication skills in Vietnamese and English are essential. WorldQuant offers a competitive compensation package, a strong culture of learning and development, premium health insurance, generous time off, and various team-building activities.

Requirements

• Bachelor’s Degree with at least 5 years of experience in related fields e.g., HR Operations, Shared Service
• Excellent verbal and written in both Vietnamese and English
• Sound computer literacy (MS Office tools, especially Excel)
• Ability to work in a fast-paced and changing environment
• Attention to details; high accuracy, high integrity
• Strong problem-solving skills and comfort with ambiguity
• Positive work attitude, team player with strong communication and interpersonal skills

Responsibilities

• Manage the workflow and operations for user onboarding and offboarding process, which includes but not limited to background check, documentation, good delivery etc
• Communicate actively and follow up closely with local and foreign users to keep them engaged and ensure timely delivery of their onboarding procedure
• Manage and maintain the user database for future analysis and decisions
• Support in user acquisition and engagement activities, campaigns and events
• Partner with internal and external stakeholders and vendors for operational tasks
• Perform any other ad-hoc duties from time to time including projects

Preferred Qualifications

Experience of implementing and using Workday is a plus

Benefits

• Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
• We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
• Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
• Premium Health Insurance and Employee Assistance Program
• Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
• Team building activities every month: Local engagement events, monthly team lunch – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc
• Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
• Happy-hour with tea break, snacks and meals every day in the office!