Business Operations Manager

Summary

Join Keyrock, a leading digital asset company, as a Business Operations Manager. You will act as a liaison between various teams (product, risk, compliance, legal, finance, security) to ensure business value delivery. Responsibilities include process optimization, regulatory compliance, cross-functional collaboration, and documentation management. You will streamline workflows, identify operational needs, and facilitate integrations. The ideal candidate possesses strong analytical and organizational skills, experience in the financial/trading/crypto industry, and excellent communication abilities. Keyrock offers a competitive salary, flexible working hours, remote work opportunities, and a collaborative work environment.

Requirements

• A degree is preferred but not essential; a mathematical or equivalent background is highly desirable given the math and trading centric nature of the role
• At least 5 years of experience in business and/or product operations, compliance, or related fields, within the financial/trading/crypto industry
• Strong analytical skills with the ability to derive actionable insights from data
• Exceptional organizational skills, especially for managing regulatory documentation
• Excellent communication and collaboration abilities, with the capacity to influence and inspire cross-functional teams

Responsibilities

• Collaborate with risk, compliance, legal, finance, and security teams to ensure our processes are always audit-ready and regulatory compliant
• Keep pace with evolving crypto & financial regulations and security requirements to mitigate risks and anticipate changes
• Support the operational management and continuous improvement of processes that enable Deal Approval, Outsourcing and Third Party Due Diligence, Business Unit risk assessment, vendor usage and impact assessment, and emerging operational processes, as required
• Proactively identify and address operational requirements from different business units
• Facilitate integrations, such as new market access (e.g., connecting a market-making desk to CME for futures trading) and ensure smooth execution
• Oversee the technical, legal, and compliance aspects of such integrations, working closely with internal and external stakeholders
• Evaluate and implement solutions when new clients (e.g., a retail crypto exchange) require trading and pricing services for leveraged instruments
• Streamline and enhance product management processes to scale alongside our growing organisation
• Proactively address inefficiencies and design solutions to improve workflows
• Primarily manage, maintain, and optimise processes around Deal Approval, Outsourcing, and efficient cross-functional business operations; creating new processes & system where required
• In conjunction with relevant teams, build and maintain centralised repositories for regulatory documentation, competitive intelligence, customer feedback, and more
• Develop user-friendly product documentation, compliance checklists, and security protocols
• Foster collaboration between product, control function, and business teams to ensure seamless alignment
• Promote transparency and open communication to drive efficient product development and delivery
• In collaboration with relevant teams, monitor product analytics and generate insights to support informed strategic decision-making
• Prepare and present progress reports, highlighting key metrics, risks, and opportunities
• Lead initiatives addressing emerging regulatory or operational challenges
• Support commercial/sales teams and client-facing teams with tailored training materials and product documentation

Preferred Qualifications

• While certifications in compliance are not required, qualifications in project and delivery management (e.g., Six Sigma, PMP, Agile) are a strong plus, showcasing your ability to manage and deliver complex projects effectively
• Experience or familiarity with algorithmic or high-frequency trading environments will be highly regarded

Benefits

• A competitive salary package, with various benefits depending on method of engagement (Employee vs Contractor)
• Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely
• The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence