Business Process Consultant

Summary

Join Amitech Solutions, a healthcare-focused company using automation, AI, and analytics, as a Healthcare Automation Process Consultant. This remote role, requiring occasional travel, involves contributing to Intelligent Automation projects, designing processes, defining requirements, and executing tests. You will collaborate with teams, analyze processes for ROI, and support sales efforts. Success hinges on strong communication, problem-solving, and the ability to build relationships. Amitech offers a supportive culture, exceptional growth opportunities, and comprehensive benefits.

Requirements

Reside in the U.S

Responsibilities

• Serve as a delivery team member creating process designs, use-cases, requirements, and acceptance criteria
• Support the creation of future state solution design, test planning and execution
• Complete the onboarding process, review materials from recent IA projects, ranging from roadmap creation, value-analysis of use cases, automation operating model (governance and center of excellence) design and implementation, and delivery programs building automations, to understand how those projects were run
• Interview current IA project teams to understand how these projects are being run, what has worked well, and what challenges teams are facing
• Learn about Amitech’s current IA assets/templates and contribute to continuous improvement of them
• Facilitate and document a customer’s current state process
• Create a process design document
• Define a future state process for a customer
• Contribute to a solution design document
• Assess processes to estimate ROI for automation
• Mapping applications and input datasets
• Test planning and execution
• Work with client to assess current state processes and to collect data in order to calculate level of effort to automate and expected value to be realized from automation
• Facilitating agile ceremonies such as backlog prioritization, retrospectives, etc
• Support for account manager in telling the story about automation value of the client for key executive touch points

Preferred Qualifications

• Proactive and Assertive, take charge, think ahead and move forward to attain your goals while thriving in a fast-paced environment
• A proactive communicator, your ability to read people and situations effectively allows you to influence people to accept change and new ideas, keeping vision and goals aligned
• Structured thinking and clear communication: Quickly gather information about new situations from multiple perspectives, synthesize what you learn, and use frameworks / expertise / best practices to develop innovative solutions. Excel at written, pictorial, and verbal communications
• Relationships are important: You’re a problem solver at heart and recognize that the best solutions come from a diversity of perspectives and that no solution is successful if the people involved / impacted aren’t on board. You have the emotional intelligence to quickly establish credibility with and gain the trust and respect of everyone in the organization. You must be able to balance asking the right questions with providing direction to ensure that initiatives are successfully implemented. You can convince people of both the “why” and the “how” of delivering successful projects
• Embracing ambiguity and bringing order: This role is often responsible for finding the order and patterns in things that aren’t well defined, and building frameworks that get everyone working together toward common goals. You should be comfortable taking nebulous direction, and translating it into a plan. You need to bring ideas and direction, but eagerly embrace feedback and integrate that into the final product
• Kind, humble, helpful and fun: We want you to be a person we enjoy collaborating with, spending time with, and investing in. You may be this person if you already invest heavily in those you work with, and if you consistently receive the feedback that you are a great colleague and teammate. A great sign is if people go out of their way to work with you, no matter the situation

Benefits

• 401K
• Full healthcare
• Life insurance
• Unlimited PTO
• Remote work