Staff Business Systems Analyst

Summary

Join SentinelOne, a cybersecurity company leveraging AI-powered innovation, as a Business Systems Analyst specializing in agentic systems and automation solutions. Partner with various business groups to identify pain points and opportunities for improvement using automation technologies. Gather, document, and manage requirements, facilitate communication between stakeholders and delivery teams, and ensure successful project outcomes. You will also perform light hands-on tasks using the Workato platform. This role offers the chance to work on real-world problems, impact the company's core platform, and collaborate with top industry professionals. The position includes a competitive salary and benefits package.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Systems Analyst, specifically in business process improvement, automation, or related roles
• Strong experience in gathering and documenting business and functional requirements
• Proven experience managing projects, timelines, resources, and risks effectively
• Exceptional interpersonal and communication skills with demonstrated ability to effectively bridge business and technical stakeholders
• Ability to quickly understand and evaluate business processes and propose relevant agentic or automation solutions
• Strong communication and change management skills
• Robust problem-solving skills and excellent troubleshooting skills
• Experience and familiarity with agentic systems, AI-powered automation, and related technologies
• Prior experience with Workato or similar integration and automation platforms
• Project Management certifications (PMP, Agile, Scrum)

Responsibilities

• Engage proactively with various business units to deeply understand current processes, pain points, and opportunities for improvement through agentic and automation technologies
• Translate business needs into clear, detailed functional requirements documentation
• Serve as a liaison between business stakeholders and the technical delivery team in India, Costa Rica, and Israel ensuring alignment and clarity throughout the project lifecycle
• Manage end-to-end project timelines, milestones, risks, and deliverables to ensure successful and timely completion
• Conduct and facilitate project status meetings, communicate progress clearly to all stakeholders, and ensure timely issue resolution
• Perform light hands-on development and configuration tasks within the Workato platform to deliver straightforward automation solutions

Benefits

• Medical, Vision, Dental
• 401(k)
• Commuter
• Health and Dependent FSA
• Unlimited PTO
• Paid Company Holidays
• Paid Sick Time
• Gym membership reimbursement
• Cell phone reimbursement