Business Systems Architect

Summary

Join LILT as a Business Systems Architect and lead our technology strategy, overseeing key system implementations. This part-time (20 hours/week) role requires a deep understanding of enterprise software architecture and experience with various platforms like Salesforce, NetSuite, and data integration tools. You will develop and maintain our enterprise architecture, implement a new CPQ and billing system, optimize existing systems, and champion integration across platforms. Success in this role demands strong communication, leadership, and problem-solving skills. Working hours must overlap with US PST or EST.

Requirements

• 8+ years of experience in enterprise software architecture, with a focus on SaaS
• Deep knowledge of Salesforce, JIRA, NetSuite, and modern billing platforms
• Experience with data integration platforms (such as Fivetran, Hightouch, Stitch, Zapier, Workato, etc.) and API-driven architectures, with a good understanding of data migration and ETL processes
• Familiarity with marketing automation systems and their integration with CRM platforms
• Proven track record of successfully implementing large-scale billing system projects
• Strong understanding of data warehousing and analytical skills
• Excellent communication, interpersonal, and leadership skills
• Proactive problem-solver with a hands-on approach
• Adaptable and able to work in a fast-paced, growing environment
• Strategic thinker with the ability to execute tactical solutions

Responsibilities

• Develop and maintain a comprehensive enterprise architecture for LILT: Partner with BizOps and Engineering to define the overall technology vision, strategy, and roadmap to support LILT's growth and evolving needs
• Lead the implementation of a new CPQ and billing system: Oversee the integration and deployment of a new CPQ and billing software, ensuring seamless integration with existing systems like Salesforce and NetSuite
• Optimize existing systems: Evaluate and improve the current implementation of Salesforce, JIRA, NetSuite, data pipeline tools (Hightouch, Stitch, Fivetran, Zapier), and other critical business applications to enhance efficiency and effectiveness
• Champion integration: Define and implement a robust integration strategy across all platforms, leveraging tools like Workato, Boomi, or similar to create a cohesive and efficient technology ecosystem
• Ensure data integrity: Develop and implement strategies to address data integrity issues and leverage data warehousing solutions like BigQuery, Snowflake for business insights
• Provide technical leadership: Guide employees and contractors, providing technical direction, and fostering a collaborative environment to ensure project success
• Communicate effectively: Bridge the gap between business needs and technical solutions, effectively communicating complex technical concepts to non-technical stakeholders

Preferred Qualifications

• Hands-on experience with Salesforce, JIRA, Netsuite
• Familiarity with equivalent systems