Business Transformation Engineer

Summary

Join HappyCo as a Business Transformation Engineer and leverage your AI expertise to revolutionize workflows. You will identify and prioritize high-impact opportunities for automation, design and build AI-driven solutions, and lead the implementation of these innovations across teams. This role demands a blend of technical skills, systems thinking, and cross-functional collaboration to achieve measurable operational improvements and employee empowerment. You will prototype and launch proof-of-concept solutions, gather feedback, and convert them into stable production systems. Furthermore, you will maintain and evolve the internal Automation Library and stay abreast of cutting-edge AI trends. Success in this role involves automating high-friction workflows, achieving quantifiable time savings, and garnering positive internal feedback.

Requirements

• Have 3–6+ years of experience in software engineering , automation , AI infrastructure , or machine learning
• Are fluent in Python , APIs, and tools like LangChain , Zapier , Retool , or equivalent orchestration frameworks
• Can take an ambiguous business process and craft an elegant, AI-powered solution
• Build clean, scalable internal systems that people actually use
• Are well-versed in the modern AI tooling stack and understand what tools to use where
• Thrive in cross-functional environments , translating technical concepts to stakeholders across product, ops, and leadership
• Are energized by speed, experimentation, and showing clear impact
• Have a bias toward action , a systems mindset, and a love of measurable outcomes

Responsibilities

• Identify and prioritize high-leverage, repetitive workflows across the company that can be transformed using AI and automation
• Design, build, and deploy AI agents , internal tools , and automated systems using LLMs, APIs, and modern orchestration frameworks
• Rapidly prototype and launch proof-of-concepts (POCs) , gather feedback, and convert them into stable, maintainable production systems
• Measure and report on ROI, time savings, and efficiency gains across teams and use cases
• Partner with stakeholders to embed adoption , drive change management, and align efforts with business priorities
• Maintain and evolve our internal Automation Library — a collection of reusable, scalable components and solutions
• Stay on the cutting edge of AI trends, tools, and platforms ; proactively recommend and implement solutions that scale across the business

Preferred Qualifications

• Experience in multifamily, SaaS , or operations-heavy environments
• Prior contributions to open source AI or automation tools
• Familiarity with RAG , agentic workflows , vector databases , or internal dev platforms