Remote Business Transformation and Operations Project Lead

Summary

Join a global team that makes it possible for merchants to collect payments in emerging markets. As Business Transformation and Operations Project Lead, lead business transformation projects from inception to completion, design efficient business processes, and implement technology-based solutions.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• +5 years of experience in operations, business transformation/optimization, or a related role
• Ability to think strategically and design effective solutions
• Advanced proficiency in Excel, including the ability to create complex formulas, pivot tables, and macros
• A solid understanding of coding, such as SQL, VBA, or similar languages
• Excellent written and verbal communication skills in English
• Excellent presentation skills
• Strong attention to deadlines and details
• Experience conducting workshops
• Proven success working with all levels of management
• Advanced skill set in time management and task prioritization
• Ability to multitask and identify opportunities for process improvement
• Ability to work independently and as part of a team

Responsibilities

• Leading and managing business transformation projects from inception to completion
• Designing and implementing efficient business processes and workflows
• Designing technology-based solutions (e.g. automation), writing clear specifications and collaborating with the Product team
• Conducting cross-functional working sessions to generate insights, create alignment, and drive the next steps
• Configuring and managing tools such as Jira to support project management and process improvement
• Analyzing data to identify trends, issues, and opportunities for improvement
• Developing and maintaining project plans, timelines, objectives, KPIs, and budgets
• Collaborating with cross-functional teams to ensure successful project delivery
• Monitoring project progress, evaluating project performance, reporting project outcomes and escalating risks and issues as necessary
• Providing training and support to team members on new processes and tools
• Preparing and presenting reports and presentations to senior leadership