Business Value Engineer

Summary

Join Grafana Labs' Business Value Engineer team and contribute to defining, articulating, and quantifying business value across our products and services. You will collaborate with customers to identify growth opportunities, develop ROI/TCO models, enable pre/post sales teams, create compelling value narratives, and partner with cross-functional teams. This high-impact role requires a strong understanding of value management, data storytelling, and cross-functional collaboration. The ideal candidate possesses a growth mindset and 3-5+ years of relevant experience. Grafana Labs offers a competitive compensation package, including equity and bonus, with additional benefits detailed on their careers page.

Requirements

• Possess a growth mindset, willing to learn new technologies and adapt quickly
• 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses
• Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences
• Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions

Responsibilities

• Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling
• Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges
• Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers
• Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging
• Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services

Preferred Qualifications

• 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
• Familiarity with the Open Source landscape and community

Benefits

• Equity
• Bonus (if applicable)
• Other benefits listed on our careers page