Carrier Relations Manager

Summary

Join Vonage's Carrier Management Team as a Carrier Relations Manager for French-speaking regions. This newly created leadership role requires strategic direction and coordination of global API connectivity. You will create and lead the plan for Central European coverage, contract with CSPs/MNOs for connectivity services, and build strategic relationships with industry leaders. The ideal candidate possesses extensive experience in carrier relations, a strategic mindset, fluency in French and English, and experience leading complex projects. Vonage offers competitive pay, benefits, unlimited discretionary time off, and tuition reimbursement.

Requirements

• Knowledge and experience of in Carrier Relations in the region for SMS, RCS, Voice and Number services
• Highly evolved strategic mindset capable of driving new initiatives from ideation to execution
• Fluent French language skills (must have)
• Experience leading complex commercial projects involving extended virtual teams
• Knowledge of the cloud communications industry (UCaaS/ CCaaS and /or APIs)
• Deep knowledge of how the API marketplace is regulated, operated and managed
• Experience working directly with the world’s largest digital brands
• Extensive experience working directly with Carriers (CSPs) in the region
• Strong presentation, communication and interpersonal skills
• Fluent in English

Responsibilities

• Create, own, and lead the plan for coverage in Central Europe ensuring Vonage has the best connectivity products and services to meet our customers' needs
• Contracting with CSPs/MNOs for SMS, RCS, Voice and Numbers connectivity in the region
• Identify and drive systems and processes that enable Vonage to scale new connectivity with Carriers and Partners
• Build and maintain strategic relationships with CSP leaders, industry regulatory bodies and key vendor partners
• Support service Go-to-Market activities at Vonage and externally
• Work with Vonage Sales. Product, Legal, Operations, Engineering teams to enhance services and operating models and product
• Presenting Vonage at industry events (MEF, RCS, GSMA) and CSP/MNO engagements

Benefits

• Competitive pay
• Benefits
• Unlimited discretionary time off
• Tuition reimbursement