Carrier Sales Coordinator

Summary

Join Zelh, a fast-growing outsourcing company, as a Carrier Sales Coordinator. You will collaborate with the transactional freight team to manage freight shipments, develop carrier relationships, and negotiate rates. Responsibilities include updating internal systems, liaising with customer representatives and carriers, and ensuring timely deliveries. You will champion company initiatives, work with strategic sourcing, and assist with escalations. Success requires meeting revenue goals and continuously improving understanding of the trucking industry. This remote position offers a competitive salary, paid time off, team-building events, and equipment.

Requirements

• 1-2 years of relevant work experience, in the US logistics/brokerage industry related
• Two to a four-year degree from an accredited university with proven academic excellence and growth
• Excellent verbal and written communication skills
• Quick learner with a strong ability to multitask
• Acute attention to detail
• Accountable, direct, and confident in personality with a desire to strive to get better
• Superior problem-solving and analytical skills

Responsibilities

• Update internal systems, source and procure carrier services to ensure timely pickup and delivery of committed freight, communicate all relevant shipment updates upstream and downstream to relevant parties
• Act as a liaison between Customer Experience Representatives and the contracted carrier to ensure a flawless shipment lifecycle from shipment booking to delivery
• Be a champion for companies’ initiatives within your team, and ensure compliance with companies’ standards and SOPs
• Work with Strategic Sourcing for handing off newly established carriers for specific opportunities
• Engage in the negotiation of rates on a spot or transactional basis to maximize revenue with supervision
• Assist on escalations with carrier exceptions and shipment issues, and aid in timely resolutions
• Meet or exceed monthly gross profit and revenue goals
• Continuously communicate companies’ differentiated value as a best-in-class service provider
• Continue to develop a deep understanding of the nuances and challenges of the trucking industry
• Other duties as assigned

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote eligibility