Chief of Staff

Summary

Join Instacart as their Chief of Staff to support the Chief People Officer (CPO). This highly strategic and operational role demands an exceptional leader thriving in fast-paced environments. You will oversee meeting preparations, act as a strategic liaison, enhance internal operations, and execute priority initiatives. The role centers on driving alignment across key priorities and fulfilling Instacart’s employee value proposition. As a trusted partner to the CPO, you will ensure operational excellence and facilitate collaboration. This is a unique opportunity to shape how Instacart redefines how people connect with food as it scales its four-sided marketplace.

Requirements

• 10+ years of experience, ideally in consulting, corporate tech, or a role with significant exposure to executive audiences
• Diverse HR experience across areas such as Total Rewards, Talent Management, HR Technology and Analytics, and Recruiting
• High EQ, with proven ability to build trusted advisor relationships with C-suite executives and effectively act as a liaison between leadership and teams
• Strong analytical skills with the ability to tackle complex challenges, break them into actionable steps, and deliver effective solutions
• Exceptional project management ability, with experience managing multiple priorities and tasks under tight deadlines
• Superior organizational skills and commitment to consistently producing high-quality work
• Outstanding written and verbal communication skills

Responsibilities

• Manage business rhythms for the CPO, including team meetings, operating cadences, and organizational communications
• Design and maintain tools and systems to track and coordinate the CPO’s interactions with the People Team and key stakeholders
• Collaborate with People team leadership and finance partners to develop and manage the annual workforce and non-workforce budget
• Work across teams to provide strategic guidance and act as a trusted partner to cross-functional leaders
• Build impactful decision-making frameworks to advance priority workstreams
• Prepare executive briefings and coordinate research for high-level meetings
• Provide succinct goals, talking points, and background information for key meetings
• Ensure progress on critical initiatives by tracking deliverables and fostering alignment across teams
• Contribute to all facets of the People Team operations (i.e. Total Rewards, Talent Management, HR Technology and Analytics, and Recruiting) and innovation-focused projects, amplifying the CPO’s impact across Instacart

Preferred Qualifications

• Exposure to or experience within high-growth, technology-driven companies
• Proficient in creating structured processes to deliver on complex objectives at scale

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote and the base pay range for a successful candidate is dependent on their permanent work location
• Offers may vary based on many factors, such as candidate experience and skills required for the role
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants