Chief of Staff

Summary

Join Supermetrics as our Chief of Staff and become a strategic partner to the CEO and Leadership Team. Based in Helsinki or Dublin, you will play a pivotal role in aligning strategy, streamlining operations, and ensuring the leadership team focuses on high-impact initiatives. You will collaborate with leadership to define and execute strategic plans, drive operational efficiency, and provide advisory support. Responsibilities include managing complex projects, improving processes, and engaging with stakeholders. This role requires a Master's degree, 5-10+ years of relevant experience, and strong analytical, communication, and problem-solving skills. The ideal candidate is proactive, data-driven, and comfortable providing constructive feedback. Supermetrics offers a competitive compensation package, including equity, health care benefits, a personal learning budget, and more.

Requirements

• Master’s degree in Business Administration, Management, Industrial Engineering or a related field
• 5-10+ years of experience in strategy, consulting, program/project management, or a similar role, with exposure to senior leadership
• Proven ability to manage and execute large-scale, complex initiatives with a track record of driving positive outcomes
• Exceptional analytical and problem-solving skills, coupled with a data-driven mindset
• Demonstrated skills and track record in change management
• Outstanding written & verbal communication and presentation skills
• Strong organizational skills and meticulous attention to detail
• Proactive and able to thrive in a fast-paced environment
• Ability to navigate complex initiatives and multiple stakeholders at different levels of the organization to drive positive outcomes
• Strong sense of urgency, drive, ownership and accountability
• Ability to be direct, provide constructive, critical and potentially difficult feedback with confidence to any member of the team (including senior leadership)
• Positive growth mindset, sees challenges as opportunities. You are humble, curious, and willing to learn across domains from GTM to product. You can zoom out to long-term customer value and zoom in to today's blockers. You listen well, ask smart questions, and think from multiple perspectives

Responsibilities

• Collaborate with leadership to define, prioritize, and operationalize strategic initiatives / programs
• Develop and monitor execution plans, ensuring alignment with organizational goals and objectives
• Identify and mitigate risks associated with strategic projects
• Provide updates on progress, challenges, and opportunities
• Lead or oversee complex projects that are critical to the organization’s success
• Partner with function leads to ensure initiatives are adequately resourced and aligned with broader organizational goals
• Drive operational efficiency by identifying bottlenecks, recommending process & automation improvements and executing initiatives to improve
• Implement and maintain systems for tracking the organization’s key objectives and key results (OKRs)
• Oversee the execution of high-priority initiatives, ensuring cross-functional teams remain aligned
• Share insights and recommendations for the CEO and leadership team on organizational challenges and opportunities
• Represent the CEO and Leadership Team members in meetings, preparing materials and debriefs as required
• Conduct thorough market research and analysis to inform strategic decisions
• Draft and review relevant executive communications, including presentations, reports, and board materials
• Act as a liaison between the leadership team and internal/external stakeholders to ensure clarity and alignment
• Facilitate key meetings, including agenda preparation, ensuring actionable outcomes

Preferred Qualifications

• Previous experience of working in B2B Software is beneficial, and knowledge about MarTech industry is considered a plus
• Experience with project management tools and methodologies is a plus

Benefits

• Competitive compensation package, including equity
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefit and leisure time insurance
• Personal learning budget
• Sports and wellbeing allowance