Chief of Staff, Programs

Summary

Join GiveDirectly as their Chief of Staff and help the VP Programs and senior programs leadership drive key priorities. This role will involve building streamlined systems, optimizing executive focus, and leading special projects to maximize impact across country offices and global teams. The ideal candidate thrives in ambiguity, excels at building systems, and solves problems through data, strategy, and collaboration. This position offers exposure to high-level decision-making and the chance to shape how GiveDirectly delivers cash globally. The role requires strong communication, analytical, and strategic skills, along with proficiency in Google Suite and project management tools. GiveDirectly offers competitive compensation and a commitment to equitable pay.

Requirements

• You have a track record of executing complex projects involving multiple stakeholders
• You create clarity, structure, and accountability—ensuring decisions turn into actions
• You have previous experience working or living in Sub-Saharan Africa
• 8+ years of relevant experience e.g. implementing projects in last mile, low resource contexts; managing operations across multiple sub-saharan country contexts; management consulting; organizational design
• You operate well with limited direction, continuously refining scope and approach
• You seek stakeholder input, ask smart questions, and “figure it out” with minimal or no hand-holding
• You are constantly prioritizing to stay focused on the highest-leverage efforts
• You write clearly and concisely, and can synthesize complex topics for diverse audiences
• You are skilled at managing up, aligning teams, and facilitating productive conversations
• You know how to build understanding, buy in, and participation across multicultural teams with different ways of working
• You’re a master at data analysis and insights synthesis
• You have strong presentation and process mapping skills
• You’re a pro with Google Suite, Slack, Google Slides, Google Sheets, and project management tools such as Asana and Jira
• Exceptional alignment with GiveDirectly Values

Responsibilities

• Build scalable systems and processes
• Map current workflows across countries and global departments
• Design and implement streamlined, fit-for-purpose ways of working
• Develop documentation, templates, and tools that enhance programs execution, coordination, and effective and prompt resource allocation
• Optimize programs department effectiveness
• Streamline decision-making, manage competing priorities, and serve as a strategic thought partner
• Draft materials, prepare presentations, and analyze data
• Build clarity and alignment across the department
• Ensure effective follow-through on high-priority initiatives
• Lead special projects
• Take on high-stakes, time-bound initiatives that cut across teams
• Example projects: creating cross-country workplan templates, facilitating all-CDs meetings, consolidating process data, process mapping, and advancing harmonization across offices
• Drive departmental operating rhythms
• Lead the planning, facilitation, and follow-up of key meetings and retreats so that they are high value for the organization and for participants
• Own goal-tracking systems and unblock progress through collaboration and coordination
• Run periodic surveys to surface priorities and pain points across teams
• Oversee internal communications
• Manage communications strategies and execution for programs leadership
• Ensure clear, timely, and values-aligned updates that build transparency and trust across country offices
• 1x per quarter and/or as needed

Preferred Qualifications

• Familiarity with GiveDirectly’s cash program models or similar
• Comfort with Salesforce

Benefits

• At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles
• The United States base salary for this role is $128,000
• The Kenya base salary for this role is $101,221
• The UK base salary for this role is £ 87,500
• If you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process