Chief Operating Officer

Summary

Join Teachstone, a company dedicated to improving teacher-student interactions and transforming education, as their Chief Operating Officer (COO). In this high-growth role, you will drive operational excellence, scale revenue, and enhance product and technology strategy. You will oversee Product and Technology on an interim basis, partnering with the CEO to enhance digital offerings and ensure Teachstone remains the gold standard in classroom interaction assessment. This role requires a strategic thinker with deep functional expertise and a passion for leveraging data and technology to drive business outcomes.

Requirements

• 10+ years of leadership experience in operations, strategy, or general management roles within a SaaS, EdTech, or high-growth technology company
• Proven ability to scale businesses, optimize operational efficiency, and drive revenue growth in a fast-moving environment
• Experience leading Product and Technology teams or working closely with technical leaders to drive innovation
• Expertise in data analytics and financial modeling to inform strategic decision-making
• Strong track record of building high-performing teams and fostering a culture of execution and accountability
• Ability to thrive in complex, rapidly changing environments, balancing long-term strategy with short-term execution
• Exceptional communication and collaboration skills, with the ability to align teams and influence stakeholders at all levels

Responsibilities

• Develop and implement operational policies, processes, and standards to ensure efficiency and scalability
• Establish and implement key performance indicators (KPIs) to drive improved organizational outcomes, ensuring alignment with enterprise-level goals and measurable impact
• Develop executive and Board dashboards/reporting for full company visibility, and collaborate with teams to define and track metrics that drive performance and inform decision-making
• Develop and execute strategies to optimize revenue growth, increase margins, and improve overall efficiency
• Implement data-driven decision-making frameworks to enhance performance across business units
• Oversee operational improvements that reduce costs, streamline workflows, and improve customer satisfaction
• Guide Product and Technology teams to drive innovation, ensuring our platform remains the most effective classroom interaction assessment tool
• Oversee technology infrastructure improvements that support business scalability and customer success
• Foster alignment between product development and company growth objectives
• Partner with Sales, Marketing, and Partnership Success to ensure operational strategies support revenue targets
• Build and optimize customer success processes to enhance retention and lifetime value
• Establish metrics and reporting structures to monitor performance and ensure accountability
• Ensure operational decisions align with revenue and profit goals
• Identify and implement margin-enhancement strategies, improving cost structures while maintaining quality
• Define how Teachstone measures success around impact and long-term partnerships
• Establish and nurture high-level strategic partnerships that ensure more children experience effective interactions
• Strategically expand organizational reach and influence to create sustainable, transformative change across the education ecosystem
• Promote a culture capable of attracting and retaining people from all backgrounds where they feel seen, heard, valued, and have the opportunity to succeed
• Drive a high-performance culture by fostering accountability and creating highly functional, motivated teams that consistently deliver exceptional results and align with the company’s vision and values
• Oversee data management and analytics to inform decision-making and drive business performance
• Ensure the effective collection, storage, and utilization of data while maintaining data integrity and and privacy standards
• Leverage data insights to improve product outcomes, customer satisfaction, and overall operational efficiency

Benefits

Salary Range: $250,000 - $315,000, determined by your experience and skills with eligibility for 1% equity ownership and a 30% performance based bonus target