Chief Revenue Officer

Summary

Join interface.ai, a leading AI provider for banks and credit unions, as their Chief Revenue Officer (CRO). In this high-impact role, you will lead the end-to-end revenue function, architecting and executing growth strategies, scaling GTM teams, and expanding market share. You will own the company's revenue number, build strategic plans for new markets, and lead a high-performing sales team. The CRO will also partner with marketing, build strong customer relationships, and foster a culture of accountability and customer-centricity. This role reports directly to the CEO and requires extensive experience in B2B SaaS sales and leadership. Compensation is competitive, and interface.ai offers a remote-first policy and comprehensive benefits.

Requirements

• 15+ years of GTM leadership experience in B2B SaaS, preferably in AI, fintech, or enterprise software
• Proven track record of scaling ARR from $10M to $100M+ in a fast-growth environment
• Deep experience in enterprise sales, with a strong understanding of complex, multi-stakeholder deal cycles
• Strong grasp of SaaS metrics (NRR, CAC payback, GRR, pipeline coverage) and ability to use them to drive strategic decisions
• Proven track record of managing and scaling delivery teams in a SaaS company, preferably in FinTech
• Exceptional leadership and people management skills, with experience leading global teams
• Ability to navigate complex, enterprise-level customer relationships and drive executive engagement
• Strong analytical and problem-solving skills; ability to leverage data to inform strategy and drive decisions
• Excellent communication and presentation skills, with the ability to engage and influence senior stakeholders

Responsibilities

• Own the company’s revenue number, including net new ARR, expansion, and renewals
• Develop and execute the company’s go-to-market strategy across direct sales, partner channels, and account expansion
• Drive sales and marketing alignment to ensure pipeline health, velocity, and conversion targets are met
• Build strategic plans for entering new markets and monetizing new AI capabilities
• Translate company vision into GTM execution, aligning team OKRs with business outcomes
• Lead and scale a high-performing direct sales team focused on mid-market and enterprise financial institutions
• Drive enterprise deal velocity, ensuring high win rates and alignment with ideal customer profile (ICP)
• Support field leadership in structuring and closing strategic deals — with a focus on platform adoption and multi-product expansion
• Manage and forecast pipeline health, deal movement, and sales performance metrics in CRM
• Partner with Marketing to elevate the Interface.ai brand and position us as a category leader in AI for financial services
• Own the demand generation strategy to fuel top-of-funnel growth and partner marketing to unlock new channels
• Amplify thought leadership through content, media, and strategic events that reinforce our innovation agenda
• Expand and operationalize revenue partnerships with core banking platforms, fintech ecosystems, and reseller networks
• Design joint GTM motions with partners to scale distribution and create shared value
• Identify and incubate new partnership models to unlock adjacent revenue streams
• Partner with Customer Success to increase NRR and GRR by identifying upsell/cross-sell levers
• Build executive relationships with top accounts, ensuring Interface is seen as a strategic growth partner
• Support customer feedback loops to inform GTM strategy and future product roadmap
• Build and lead a high-performance revenue org across Sales, Marketing, Revenue Ops, and Partnerships
• Attract, retain, and develop top-tier sales and marketing talent with strong domain and SaaS experience
• Create a culture of accountability, learning, and customer-centricity across the GTM organization

Preferred Qualifications

Experience working with AI-powered technologies or customer experience platforms is a plus

Benefits

• Remote-First Policy
• Medical/Dental/Vision Insurance
• PTO & Holidays
• Life Insurance