Chief Revenue Officer

Summary

Join RouteThis as a dynamic Chief Revenue Officer (CRO) to lead revenue-generation initiatives, drive growth, and solidify the company's position in the $15 billion dollar industry.

Requirements

• Enterprise Sales Background: Extensive experience in enterprise B2B SaaS sales, ideally with expertise in telecommunications or selling to frontline operations teams
• Proven Track Record in Scale-Up: Demonstrated experience driving revenue from $5M to $30M+ ARR in a scaling organization
• Enterprise Land and Expand Sales Experience: Extensive background developing and implementing a cross functional land and expand sales motion, and ideally leading a revenue organization through a mid-market to enterprise ICP transition
• Highly Hands on Leadership: Recent experience leading a sales team directly, and co-working deals with sales reps in order to develop the playbooks/practices that will enable scale
• Customer Journey Expertise: Direct experience building and managing the end-to-end customer journey, with oversight of sales, marketing, implementation, and customer success
• Proof of Concept/Value Execution: Experience running highly successful proof of value type trials pre-sale with customers, including programs which drive measured KPI improvement for prospects through the trial process
• Leadership and Process Orientation: Skilled in team building and process development, able to study and learn from past successes and challenges to drive improvement
• Exceptional Team Player: Highly collaborative, with a company-first mentality that prioritizes organizational success over functional achievements

Responsibilities

• Build, lead, and scale high-performing sales, marketing, implementation, and customer success teams with a focus on continuous improvement and cross-functional collaboration
• Define and execute a customer journey that spans from lead acquisition through renewal and expansion, setting KPIs, metrics, and accountability frameworks that align with company goals
• Implement a robust qualification methodology to assess and pressure-test sales opportunities, helping reps identify areas of improvement and coaching them to success
• Drive pipeline growth, sales, and software deployment for large-scale operational teams, including contact centers, field services, and retail, using an enterprise land-and-expand strategy
• Act as a cultural driver of urgency, accountability, and teamwork, setting the pace for the revenue organization and fostering a company-wide 'One Team' approach

Benefits

• Total Rewards: We offer a total compensation package that includes competitive salaries, stock options, extended long weekends, and a comprehensive benefits package
• Location: Located in the 'Silicon Valley of the North' we are proud members of the Waterloo-region in downtown Kitchener. We offer flexible work arrangements including hybrid and remote options across Canada