Client Account Executive

Summary

Join Dialpad as a Client Account Executive, Commercial and manage a portfolio of existing customers, driving year-over-year revenue growth. You will act as a consultant, showcasing the value of Dialpad's product suite and developing sales strategies to meet or exceed sales goals. This role involves cultivating customer relationships, generating leads, and serving as a trusted advisor. Success requires strong sales experience, proven ability to meet revenue targets, and excellent communication skills. The position offers competitive compensation and benefits, including medical, dental, vision, and professional development opportunities.

Requirements

• 1-3 years of sales experience in a dynamic environment
• Proven success in meeting and exceeding revenue targets in either New Business or Account Management
• Ability to communicate, present, and influence key stakeholders and decision-makers
• Experience providing timely and accurate sales forecasts to leadership
• Excellent time management and organizational skills to track numerous details
• Willingness to travel to customer locations or events as needed
• Ability to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions and collaborative sessions
• Excellent internet connectivity

Responsibilities

• Own the sales process from start to finish for a portfolio of customers
• Create an account plan to achieve quarterly goals
• Cultivate relationships with customers to understand their strategy and expansion plans
• Work leads and generate pipeline
• Achieve or exceed quarterly revenue goals
• Serve as a Dialpad expert and trusted advisor for customers
• Identify customers suitable for the Customer Advisory Board and Executive Sponsor Program and advocate for them within Dialpad

Preferred Qualifications

• SaaS sales background
• UCaaS/CCaaS experience
• Experience with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)
• Curiosity: Ability to understand customers’ business, internal teams and processes
• Closing mindset: Proactively ask closing questions
• Strategic thinking: Analyze accounts and develop sales strategies to target additional product opportunities
• High energy: Thrive in a fast-paced sales environment
• Strong digital communication skills with visual and verbal clarity during remote interactions

Benefits

• Medical, dental, and vision plans
• Monthly stipend for cell phone and home internet
• Gym membership reimbursement
• Reimbursement for wellness events
• Professional development expense reimbursement (up to an annual limit)
• Competitive salaries