Client Executive

Summary

Join Level Access as a seasoned Enterprise Client Executive to drive growth within our largest enterprise accounts and high-potential prospects. This role involves managing the entire customer lifecycle, from prospecting to renewal, focusing on expanding relationships and revenue within major US corporations. You will be responsible for key metrics, including Recurring Book of Business and Incremental New Business, and will collaborate closely with cross-functional teams. Success in this position requires a proven track record of exceeding sales targets and managing large accounts. The role offers a competitive benefits package, including bonus opportunities and unlimited vacation.

Requirements

• Have 5+ years of successful experience selling recurring software and professional services to enterprise clients
• Demonstrate proficiency in achieving and exceeding quotas or annual sales plans. Have a history of managing on-time renewals or driving improvements in net revenue retention. Demonstrate proven success in developing and executing account strategies that result in measurable growth
• Have expertise in managing large accounts, including cross-sell/upsell and renewal strategies
• Demonstrate proven ability to work cross-functionally with diverse teams
• Possess excellent written and verbal communication skills, with the ability to present complex solutions effectively
• Have a strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment
• Possess proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator)

Responsibilities

• Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities
• Own the full lifecycle of the customer journey, including: Prospecting and pipeline development
• Own the full lifecycle of the customer journey, including: Opportunity management and qualification
• Own the full lifecycle of the customer journey, including: Pitch and proposal development
• Own the full lifecycle of the customer journey, including: Closing new business opportunities
• Own the full lifecycle of the customer journey, including: Seamless handoff to onboarding and enablement teams
• Own the full lifecycle of the customer journey, including: Managing the renewal process to ensure high retention rates
• Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes
• Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives
• Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively
• Consistently achieve or exceed sales targets for recurring revenue and incremental growth
• Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health

Preferred Qualifications

• Have experience working with multinational corporations or organizations with complex subsidiary structures
• Have familiarity with marketing technology and/or digital experience software. Have experience selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams

Benefits

Competitive benefits package, including bonus opportunities and unlimited vacation/FTO