Systems Administrator
Mitek Systems
π΅ $95k-$125k
πRemote - United States
Please let Mitek Systems know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Mitek's Global Information Technology & Security team as a key member responsible for regional implementation, maintenance, and administration of Microsoft Windows and Apple MacIntosh server systems and desktops.
Requirements
- Bachelor or equivalent in computer science, management information systems, or a related field
- Knowledge, skills and abilities typically obtained through 5+ years of relevant experience (Microsoft Windows server, desktop and Macintosh operating systems, Active Directory, Group Policies and TCP/IP networking, cloud technologies) in a global team setting, or equivalent combination of education and experience
- Experience in writing system documentation, system specifications/requirements, presentations, correspondence, studies, reports, and training materials. Demonstrated ability to properly develop and maintain accurate documentation
- Expertise in diagnosing complex infrastructure issues across hybrid environments, including multi-site, cloud-based, and on-prem setups
- Mac and Windows administrative capabilities alongside experience doing related system administrative duties such as account creation, permissions, and software maintenance
- Ability to architect and provide security hardening to cloud infrastructure solutions
- Previous experience with ticketing tools, such as ServiceNow
- Ability to lead projects and work autonomously
- Knowledge of regulatory and compliance standards such as SOC 2 and ISO 27001
- Proficiency in scripting with PowerShell, Bash, or Python for system and cloud automation
- Availability to travel up to 25% of time (domestic and international)
Responsibilities
- Manage cloud/hybrid IT infrastructure (Azure, AWS, Nutanix/VMWare)
- Provide desktop support to regional staff for all office related software and hardware issues
- Assist in planning, coordinating, and consulting with vendors and clients for hardware/software purchases, product services and support
- Implement, install, configure, monitor, troubleshoot, and evaluate existing and new Microsoft Windows, Linux and Apple operating systems, network and firewall devices, audio/video equipment, unified communications systems (Zoom, Slack) & office security systems
- Integrate user workstations, including Mac workstations, with Microsoft Windows server operating systems and Active Directory and Azure
- Confer with programmers, analysts, system administrators and users regarding current and prospective system changes and future needs
- Perform system administration and project management for IT systems and infrastructure
- Coordinate and manage IT audits (internal & external). Collect evidence and collaborate with other IT service owners on data requests
- Assist in office moves, build outs and physical infrastructure maintenance
- Assist efforts of colleagues who are involved in diagnostics and correcting system related failures and performing system management activities; helps determine logical solutions to complex system administration and application problems with administrators at other locations
- Manage end-point security on compute devices. Monitor and respond to security incidents
Benefits
- Wellness : Universal, supplemental, and private healthcare plan choices based on country specifics
- Financial future : retirement/pension plan contributions, MTK stock plan participation
- Income protection: life event & disability coverage
- Paid time off : generous annual leave, company holidays, volunteer time off
- Learning : e-learning license, tuition reimbursement, hackathons
- Home office setup allowance
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