Remote Client Operations Specialist

Summary

Join our team at Doubleverify as an Account Support Specialist and collaborate with the DV Commercial teams to provide operational support for campaign activation, reporting & optimization, and end of campaign reconciliation. This role requires someone who is highly organized, has a strong eye for detail, and is technically savvy with a trading or ad ops background.

Requirements

• Bachelor’s Degree or equivalent/higher level of education
• Fluent English language
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach
• Proven communication skills (written & verbal) Experience with Microsoft Office, specifically Excel

Responsibilities

• Proactive management of operational activities by providing support to the Commercial teams at DV
• Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations
• Ensuring the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues
• Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects
• Management and/or participation in ongoing product & process improvement initiatives